I recently visited this shoe shop to exchange a pair of shoes I had purchased in the wrong size, and I couldn’t be more impressed with the service I received. From the moment I walked in, the staff were incredibly attentive and eager to help resolve the issue.
The exchange process was smooth and straightforward. The team quickly checked their inventory, found the correct size, and made sure the new pair fit perfectly before I left the store. They were patient and understanding, making sure I was completely satisfied with my new shoes.
What really stood out to me was the level of care and professionalism displayed by the staff. They turned what could have been a frustrating situation into a pleasant and stress-free experience. The shop also had a great selection of styles and sizes, so I ended up browsing and finding another pair that I loved!
I highly recommend this shoe shop not just for their quality products but also for their outstanding customer service. They truly go above and beyond to ensure their customers are happy. I'll definitely be returning for my future...
Read moreWent on a Sunday and a very unwelcoming woman attended the store alone that day. I greeted myself and pretty much had to budge for info. It was my first time going to this store and was recommended by a good friend saying that the owner was amazing! Unfortunately he wasn't there. She was not friendly, not welcoming, seemed to be quite unhappy with her job. Was not informative at all and I personally did not know where to start. We left leaving for another Coins des coureurs near marche central where the manager at that location apologised and more precisely helped with my search! The second store is highly recommended and more designs offered. Atleast it seems since the woman from the first store didn't seem to want to...
Read moreI called the store before going and spoke to Kayleigh on the phone. She was super helpful and answered all my questions. When I arrived, I was greeted by her and she gave me an assessment for the right fit of running shoes. She was so helpful and patient. She suggested a few running shoes to try on but I couldn’t decide on one model since I’m new to running. So she was so kind and brought me out 6 different pairs of shoes to try on. In between customers, she would continuously check up on me and always asked how I was doing. In the end, I finally decided on a pair she brought out and I’m happy with my purchase. I highly recommend this store and Kayleigh for the knowledge and great...
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