Magazoo The Universe Of Reptiles — Local services in Montreal

I usually dont post reviews but this store has disappointed me for the last time. Ive been coming to Magazoo for over 4 years and despite the bad reviews every visit is a different experience, sometimes im greeted with a very attentive staff who have no problem answering questions and sometimes i get greeted with the most passive aggressive staff you will ever meet ,that aren't shy to give you the nastiest look but staff is not the problem .The main problem are the outrageous prices of some of the products and feeders in the store.For instance last week i came to get 100 crickets on the board it clearly said 9.00$ for 100 tell me why i got to pay and see that they are 12.50 but it not just the crickets its the feeder frozen rats too this is the only reptile store ive been in where they charge over 5$ for a adult frozen rat .Now i know that tariffs and inflation have something to do with this im not fully blaming the store but what do you mean cricket food was 3.something 3 weeks ago and now its like 4 something why did it suddenly go up 1$ .Also i come to this store so i can talk to people about something that we are passionate about but i cant cause everyone seems uninterested ,i mean yes its your job you have things to do but u can take 5 minutes without looking like im holding you hostage . But they do take good care of there reptiles i can say that with confidenze i have no complaints about therw care the cages are clean and all the animals have everything they need . Ive gotten a few of my animals there and what concerns me is that they did not make sure of anything they did not even ask me if I quarantine my animals.Anyways please lower the prices i feel like you guys are robbing us if you have an explanation for why the prices of feeders and pets are so high then i will be happy to hear you out . This comes from someone who wants this store to be...

Magazoo, proudly defining itself as the 'universe of reptiles,' undoubtedly lives up to its name. This compact yet comprehensive store boasts an array of offerings, making it a veritable one-stop shop for all things reptilian.

The very moment you step into Magazoo, you're welcomed by a legion of friendly and knowledgeable staff members, ready to assist. The store never feels understaffed, ensuring every customer's questions are answered and needs met.

Brimming with a wide array of supplies, Magazoo has everything you could ever need for your terrarium's environment. From the most common to the most elusive items, their inventory doesn't disappoint. They not only sell an astonishing variety of reptiles, but they also offer an extensive range of reptile food and care products.

Beyond just a seller, Magazoo plays the role of a caretaker too. They offer boarding services for your reptile companions while you're on vacation, ensuring they're well taken care of. And if you find your reptile under the weather, the expert team at Magazoo can help diagnose and determine the problem.

All in all, Magazoo is more than just a reptile store—it's a sanctuary for both the animals and their human companions. It doesn't matter whether you're a long-time reptile owner or a curious newcomer, Magazoo's doors are always open, ready to guide you through the fascinating world of reptiles.

The only drawback to this otherwise outstanding store is the lack of wheelchair accessibility. While this is a minor detail for some, it's an important consideration for others. Hopefully, Magazoo will take steps to become more accessible and welcome all reptile enthusiasts in...

I went in to get a reptile for my daughter’s birthday about 2-3 weeks ago. The girl who served me was pushy. They told me if I wasn’t going to buy anything I needed to leave since there were people waiting outside after I clearly stated I wanted to buy a gecko. I walked out with a 500$ bill with a “start up kit” that was barely explained to me. Feeling pressured I just went with it. Girl was rude and I have a feeling it was because I was anglophone Even though I spoke French to make her feel more comfortable. Never cracked a smile. Barely gave me any info and as a first time owner of a gecko I was clueless. Gave me sand to put in the tank. After going to another place and doing my own research it is apparently dangerous, especially for baby geckos since they can ingest it while feeding and it can cause damage. I was also told I was basically ripped off by a second opinion. Over priced and they do not take the time to explain anything to you. I understand it is during a pandemic and things are a bit crazy but you don’t treat potential clients like that. I got better service elsewhere without having to spend a dime and got all the...