Chan's Ocean Park — Local services in Surrey

Great produce selection with various deals each week. I will say I’ve been going to this location for years, the main thing they need to work on is their customer service and friendliness. I recently went in to purchase blueberries on sale; there was only one left in the refrigerator so I asked if they have any more in the back. First the younger lady said rudely no we don’t have any, she was rather blunt, so I said are you sure could you please check? She said and I quote “go ask one of the guys”, so I said excuse me? And then the older cashier lady looked at her and said something. She walked up frustrated and visibly angry that she had to go find one of the other employees to ask. He came back with a whole case of blueberries and I thanked him because he was more pleasant than the girl, I bought two packs as they were on sale. She didn’t say a word to me and avoided me after that. I have to say that was really uncalled for. You are working a customer service job. As someone who’ has worked in grocery and retail as a student for years I always went the extra mile for customers with a cheerful smile. Especially if it meant we would sell more items, it’s worth it to go check and good for business. I would say Chan’s needs to train their employees on how to be more courteous and value their customers. I love this community and live here and want to support local businesses. But I don’t appreciate being made to feel like I’m a nuisance just for enquiring...

If you want the best quality produce for the best price this is the place. I have traveled extensively in western Canada and this is consistently the absolute best market in the country. I LOVE going here and plan meals around my ability to go to Chan’s. When I go to a chain store supermarket after Chan’s I am disappointed and have spent more. At Chan’s they are always restocking and have great, fast service. I can not say enough about how amazing...

Generally good selection of fresh vegetables, generally better than the new regime at Safeway across the street.

However, I feel sorry for the staff. Most act like their soul has been squashed by management.

Was recently checking out, and a manager started to loudly bark elaborate orders over the cashier’s walkie talkie - oblivious to the impact on her, or the waiting customers. No wonder the happiness quotient of most staff is...