I'm not one to post a bad review. But it needs to be done over many years we have shopped at this store because they have amazing quality meat. Yet I and many others have always been treated unfairly. Needless to say if you're not white you are being treated rudely.
In my Hispanic community we love chicharron. They have amazing quality meat. So we like to buy in bulk to make a special meal. I will purchase more than 5 pounds if they'd let me. I've been told they can't sell to "my people because they have to save for their customers" I politely have told them that I'm a customer too and a returning one. If anything your product is so good you should be happy it flies off the shelf and many latin people will buy it. She said no. So would only sell me a small portion or would hesitate to sell to me. I've had many other friends and family from other diverse communities as well tell me this has happened to them too. It's sad.
I'm not asking these items for free I'd happily pay. But in the end the staff are the way they are. And no amount of communication can change their mind.
So if anyone is looking to buy chicharron you can purchase at Starskys in mississauga. They would happily take in...
Read more"Words cannot express the profound level of disappointment, disgust, and sheer embarrassment I experienced with their customer service. To even grant them a single star feels like an undeserved accolade. It was a humiliating display of disregard, a masterclass in how to alienate and demean a customer. My brother and I, forced to patronize this establishment due to our usual haunt's Saturday closure, were met with an appalling lack of basic courtesy. They took my brother's order, then proceeded to completely erase my existence. I was compelled to rejoin the queue, a spectacle of my own invisibility, just to receive the barest semblance of service. The sidelong glances I received, clearly interrupting some vital staff discourse, were the final, stinging insult. I left feeling utterly unwelcome, mortified, and resolved to never again subject myself to such a degrading experience. This wasn't merely poor service; it was a deliberate, contemptuous dismissal of...
Read moreMy grandfather started coming to European Sausage House decades ago. My husband, son and I came to your store yesterday for my birthday and had the best experience. The lady helping me was so patient and helped me find everything he used to buy for my family based on my vague descriptions.
I grew up living next door to my grandparents. They never came over unannounced unless they had sausages and other delicious things from your store. I had an amazing childhood and your food was certainly apart of it.
My son and husband also love everything we bought.
We also got enough for my parents and my brother.
Thank you European Sausage House for helping me feel close to my grandfather through...
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