I got a couch from there. Beautiful couch but ended up being very uncomfortable for me and causing me back issues to the point where I avoid even sitting on it. They told me the company that made it refused to get it back. They offered to put it on floor sale for very low but I’d have to 25% restocking fees and some usage fees and delivery fees and what not. I had initially messaged them a few days after I got the couch so there was not much usage for them to want to charge me that but they took a long time to reply so they can slap usage fees too. So basically there is no return policy that is reasonable if the product is not suitable and causing issues. They also told me that the company that made the couch would tell me to go see a specialist for my back pain caused by the couch which I thought was quite rude to say. Spend your money on stores with REAL return policies like IKEA where they won’t charge you an arm and a leg to return something. What’s sad is that I never wanted to get my money back, I just wanted to chose a different couch. I didn’t even mind paying the delivery but they really make it so you don’t return it or you spend a lot of money again to return it. It really speaks bad of how they handle things. I’d never want to deal with such people. The whole thing just left a sour taste in my mouth about their business.
Since my review about my experience with the store, I have been sent multiple emails emails with threats of lawyers, court, and even prison time for libel. The store is now using intimidation tactics to get me to remove my review. This is probably the reason why there aren’t as many 1 star reviews as they will use intimidation and threats to get people to remove their...
Read moreManorhouse has been a game-changer for our home! We purchased two bedroom sets from their collection, and both have exceeded our expectations in every way.
The first set, of our two, with its modern farmhouse style, perfectly blends rustic charm with contemporary elegance. The craftsmanship is evident in every detail, from the sturdy construction to the beautiful finishes. It's a timeless design that brings warmth and character to our bedroom.
The second set transports you straight into the world of Bridgerton, with its classic, elegant vibe. The attention to detail and quality of materials make this set a standout. The intricate designs and luxurious feel create a sense of sophistication and luxury, making our bedroom feel like a royal retreat. (See photo, rose storage ottoman also purchased from Manorhouse, extremely durable, 230lbs spouse uses it daily)
Both sets are not only beautiful but also incredibly durable. Manorhouse clearly prioritizes quality, ensuring that their furniture is built to last. The staff was knowledgeable and helped us find the perfect pieces that fit our style and budget.
I waited two years to write this review to show the service is outstanding throughout the years. It must be noted in addition to our purchase, my parents furniture and late Grandmother’s furniture especially couches are good as new over the decade and decades.
If you're looking to elevate your home's décor with furniture that's both stylish and durable, we highly recommend Manorhouse. Their selection, quality, competitive pricing, integrity, and customer service make them a standout choice. We're thrilled with our purchase and look forward to returning for future home...
Read moreI'm so happy we found Manorhouse because they are incredible! We were looking for a sectional for our home but everything we found in other furniture stores (ex: West Elm, Crate and Barrel, Structube) were either too big, way too expensive, and/or quality was questionable. We ended up checking out Manorhouse after seeing our other family member's sectional that was also made by them. I can't say enough good things about Manorhouse! We got to customize the sectional to our liking from the length of the couch to the height of the back of the couch, and Richard was super helpful in ensuring what we selected would actually look good and translate into reality. They have a ton of options and styles to choose from to customize (don't judge them by their website, definitely book an appointment to check them out in person). The prices was unbelievable and the fact that the sectional was made in Canada was the cherry on top.
There was a bit of a wait to get the actual sectional but Manorhouse was very transparent about this from the beginning due to the backlog from COVID. We ended up getting the sectional a bit early and the delivery was so seamless and the guys who helped deliver the sectional were amazing as well in putting it all together. We ended up having a bit of an issue with the legs of our sectional, but Richard was on it for us and within a week or so, Richard even came himself to install the new sectional legs and made sure everything in the end was perfect.
10/10 would recommend anyone looking for furniture for their home to check out Manorhouse! Truly, you can feel and see the craftsmanship of their items. We will definitely be going back for any future...
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