Naviera Tambor ferry — Local services in Puntarenas

We purchased tickets online and entered "RENTAL CAR" under the plate info. We arrived 75 minutes early and there was a long line of cars. We bypassed the line and drove near the rental office. I turned into the vehicle loading area and asked the staff if I was in the correct line for the ferry to Paquera. The staff said yes but that I have to update my ticket with the rental car license plate number. Ran over to the ticket booth and waited in line for about 10 minutes. Presented my ticket, which was the stamped, and the plate was written down. Car was loaded in the under carriage of the vessel. The parking lanes are tight - make sure you fold your side mirrors in or you could scrape the walls. We were here during rainy season (June) - the cool breeze at the top deck was welcoming on a humid day. I recommend purchasing tickets online after you receive your rental car - otherwise you still haveto go to the ticket booth. During peak season, this could be difficult since many blogs say online tickets are often sold out and you have to arrive 2-3 hours early to...

great ferry, but read this to understand the ticketing process: park in the line of cars starting at the dock and running west along the waterfront ( a guy with a signboard will direct you to do this) then wait for the ‘security’ guy to come and give you a yellow pre-ticket. take this pre-ticket to the ticket booth at the corner near the dock and buy your actual ticket (slip of white paper) which you will give to the crew as you drive onto the ferry. If you have someone else with you have them go fetch the actual ticket while you stay with the car (especially if they are actively loading) since they may move you into the holding area and you don’t want to lose your place in line, you can move from the first line to the holding area without your final ticket f your partner is still fetching the actual ticket, and then give them the final ticket as you board. hope that...

IF YOU HAVE A CAR AVOID THIS AT ALL COST I used this service to get to my hotel faster only to find out that the staff has complete disregard for the safety of your vehicle, they will give unclear signs (if any as they were gossiping among themselves), following their instructions I scraped my car on the ferry wall and I did not get an apology compensation or refund on the ticket. This is completely unacceptable is clear that the staff is completely desensitized to the damage they might (and clearly will) cause to cars due to their instructions. Better off driving a few hours more over paying a...