Api Beach House — Local services in Higüey

Another place with spotty service. It took them over 10 minutes to greet me while I was standing at the front door with my luggage in hand wasting time until my check in by spending money with them. Thought I was the invisible man. There nothing like standing at the front desk of a restaurant and watching people walk pass you over and over while you try to smile and make eye connection. I personally watched "Marco" do this and stand less than 4 feet away from me on two different occasions the first time sending an order into the bar and the second time talking to another employee without acknowledging me and waking past me each Time. Unexpected. As I write this reviews I'm updating it and I still don't have my food and it's been 35 minutes. I also gave the server my taxi driver's information who's picking me up today the taxi driver has made it to the resort but they don't have this information so he's also waiting. Now I'm waiting on a taxi and I told them to keep the food which he just told me isn't ready yet. There are NO customers here in the last photo and I still don't have my food I also observed that there was no one here that actually ordered an entree. Forgot to mention that I had only ordered empanadas and tacos...

If you're looking for the perfect beach getaway, look no further than Api Beachhouse. The stunning beach view is simply unbeatable—soft sands, gentle waves, and a laid-back vibe that makes you feel like you’re in paradise. The service here is top-notch; the staff is friendly, attentive, and genuinely eager to make your experience memorable.

The atmosphere at Api is all about relaxation and chill vibes. Whether you're lounging with a drink in hand or enjoying a delicious bite to eat, you can truly unwind and soak in the beach life. We’ve loved Api for 10 years & won’t ever make a trip to Punta Cana without it being one of our first stops! Yes, there are times that the Sargassum {brown, floating seaweed} is uncontrollable, but that is completely out of managements control & they work diligently to keep the beach clean.

I encourage anyone considering a visit to overlook many of the negative reviews. It seems some of the criticism is misdirected at Maralia, the neighboring restaurant, rather than the quaint beach bar that is Api. This little gem deserves all the praise for its charm and delightful offerings. Don't miss out on a visit to...

AVOID THIS PLACE! The employees literally will steal from you right in front of your face. Upon our arrival we were asked if we needed towels, which we replied yes. A worker returned shortly after with two old mismatched towels which he asked 20$ for. We politely declined. Next we ordered our first round of drinks and shots. They had 2 separate menus with different prices. The QR code and internet prices were about half of the paper we received. They of course charged the higher prices. I went back to order another drink and all of a sudden my drink price for a single Tito’s went up to 20$. When I asked to see a price on the menu or the computer the employees refused. They also refused to let me speak with a manager. I went to the bar 40 feet next door and ordered 2 double Tito’s and payed 20$ for everything. The employees there let me know that API was known...