Home Courchevel - Locations d'appartements et chalets - Ventes - Services — Local services in Albertville

Although the apartment itself was pleasant, the experience with the agency was not. When you are paying several thousand euros for something, you expect excellent service. We did not get it. On arrival, we were disappointed that there was not even 1 coffee sachet or teabag - and were told they would 'see what they could do.' Nothing materialised. We also discovered that the ski locker was impossible to open, something we reported on the Monday after we arrived. It was Thursday when someone came to help. -each day we had to carry our skis up to the apartment. We did not report that one of the arms of the old, shabby sofa bed was loose. We thought it was just an old sofa which was showing wear and tear. Shortly after we left, without any warning or communication, my card was charged 1000 euros. After some time, and only after our agent had called to find out what was going on, we were told that we had broken the sofa, and must wait until the damage was assessed before finding out how much would be paid back. After several weeks - so that the amount incurred interest on the credit card - we were told we must pay 295 euros. A suspiciously commercial amount! It then took another 2 weeks to receive. The whole time, there was extremely poor and slow communications from the agency. I would absolutely not recommend them - the communications and customer service are appalling, and there is a suspicion of sharp practice in regard to the...

My experience with All Home Courchevel was very disappointing. They have been holding my deposit for over two weeks without a valid explanation and are constantly finding new excuses not to refund me. Furthermore, the apartments were not heated, which made our stay uncomfortable. I tried to contact them several times, but received no response. I do not recommend this establishment due to their lack of professionalism and...

Amazing service from this agency. They really took that « extra step » to help us find a rental that really worked for us! Their knowledge of the resort of Courchevel is second to none! And their website and proposition/payment/confirmation system enables you to reflect and confirm a reservation over night and during a week end! Making it very easy for us who have busy work schedules….. and busy weekends too!! Very...