Fresh Signature — Local services in Delhi

Today when I went to store alongwith my my wife,the experience was pathetic. During billing my store items were counted by the cashier which i understand and let him count my commodities and simultaneously i was dropping it to my bag.After 2 minutes another man approch and said he wanted to check it again.I said it could have been done when the cashier was counting. I was totally annoyed with this kind of behaviour where customers are being asked for multiple checks in such a small store. This was not enough,i thought of picking some tender coconut which were on reasonable price of 39 each. I bought three and when i presented the coconut to cashier,he was charging me 49 each.Then other employee said charge him on that basis(i don't know) and then he rectified his mistake...These series of mistakes in not so busy store hampers customer experience. Please look into this. I have been buying things it from the day of its opening but more manpower had hampered the essence of reliance store.

Not so...

Reliance Fresh is the convenience store format which forms a part of Reliance Retail Ltd (RRL) of its parent company, Reliance Industries Ltd (RIL). RRL was set up in the year 2006 to lead Reliance Group's foray into organised retail.

Presently, it has grown into an organisation that caters to millions of customers, thousands of farmers and vendors. Based on its core growth strategy of backward integration, RRL has made rapid progress towards building an entire value chain starting from the farmers to the end consumers.

Reliance Fresh now operates 1,691 stores across the country. These stores sell fresh fruits and vegetables, staples, groceries, fresh juice, bars and dairy products. In addition, RRL has also ventured into the retail optics business and has opened about 100 stores in India in a partnership with GrandVision and it also owns the iStore, which is a one-stop-shop for all Apple products...

This store is not at all good...today i purchased milk and the packet of mother dairy full cream was leaking and also the person at counter told me that the amount will not be refunded. When i resisted the counter person called the manager which in turn started misbehaving and also told you will be killed. Is this way they are treating their customers. I want the cctv footage be scrolled and strict action against the people who misbehaved with me...I would request management to look into the same at the earliest else I will file...