Umkal Hospital, Gurgaon — Local services in Gurugram District

Almost 2-months ago, I had to take my sister to the emergency department at Umkal Hospital late at night due to severe stomach pain. Dr. Shubham Shekhawat was the attending physician. While he did listen to her symptoms and prescribed medicines and injections, his overall attitude was surprisingly cold and detached.

Even during the night, when we were clearly distressed, he came across as overly “straightforward”—but not in a helpful or professional way. His tone felt dismissive and almost rude. I chose to ignore it at the time, hoping the treatment would be the priority. Two injections were given, and she felt better temporarily.

However, the next morning, her pain returned and worsened. We went back to the hospital around 4 PM for the third injection that had been prescribed earlier. Dr. Shekhawat was available again, but his behavior was even more disappointing. When I asked what could be done to help her feel better immediately, he casually said, “I’ve already written the investigations—CBC, KFT, LFT, Urine. You can either go for tests or admit her. I can repeat the same injection if you want.” There was no empathy, no concern, and no effort to check on her condition again.

It felt like he was just doing the bare minimum, with no emotional engagement or sense of responsibility. His approach seemed more like a business transaction than medical care. I’ve visited Umkal Hospital before and never encountered such an indifferent attitude from a doctor.

In emergencies, patients and families are vulnerable and scared. Doctors should be compassionate and supportive not just procedural. Hospitals must ensure that emergency doctors are not only qualified but also emotionally mature...

Enter at your own risk. They do not have the expertise to treat many ailments, yet they try to hold on patients through posturing. They will give wrong advice in order to make money. Their over arching intention is to ensnare patients and milk them for money.The doctors here are General Practitioners, not specialists. They do not provide referrals to specialists when required as they want to keep the patient at Umkal to make money, even if the patient requires specialized treatment. In terms of facilities, it is a very basic hospital. They do not have much equipment. They are not able to keep up with the well equipped newer hospitals in Gurgaon. They are more of a slaughterhouse than a hospital. They do not care about the outcome or results. They just want...

Hi, I am writing this to inform about the quality of service received at your hospital by your staff. Patient-Sukant Bhatia was admitted 11/04/15 and was to be discharged on 12/04/15. They were informed to get the discharge paper ready at 8 am in the morning and it was not ready till 12 noon. I had to get myself at the basement to get the file delivered to the billing desk.

Even after that they were not able to give me the delivery letter. They suggested to collect the letter on monday instead as there was no one available to type the letter.

This is the worst private hospital experience in my life and i would never recommend anyone. MS--Kaul and his staff was invloved in this

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