Very very worst experience with one of your franchise in Viman Nagar Pune. I bought 2 boxes(1/2 kg each) of Roasted almond 7-10 days back. Since at the time of buying it was in frozen condition & perhaps that shop guys has also not checked the box with properly for any leakage or damage. He just took out from the chillier and packed it. After reached at home we kept it in fridge, on the second day when we took out those two boxes and just kept it for 10-15 mins one out of two boxes started leaking, there was damage from bottom of the pack. Incidentally we took photos of the boxes & tried to contact this shop but their number was not working & no alternate contact details available. When we visited the shop & narrated the entire episode with photos they asked me to show the damaged box. I told them that not sure whether that box would still be there. Unfortunately that box had been thrown by maid & we couldn't get it back. Second time I visited the shop and told them that box is not with us now and requested him for replacement he unnecessarily told us about the his rules with company & denied to give replacement.We were the regular customer at his shop but this experience was so pathetic & rude. Can't believe that you & your franchises are not empowered & customer centric enough that they could not afford to give replacement of Rs 275 ice cream pack. Third class...
Read moreI recently visited Natural Icecream parlour and had an absolutely delightful experience! From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The shop is charmingly decorated and impeccably clean, creating the perfect setting for enjoying a sweet treat.
The ice cream selection is truly impressive, featuring a wide variety of unique and classic flavors. I opted for the Mulberry ice cream and it was nothing short of heavenly—creamy, rich, and bursting with flavor. The quality of the ingredients is evident in every bite.
The staff are incredibly friendly and knowledgeable, always ready to offer recommendations and let you sample different flavors. Their passion for ice cream really shines through in their service.
To top it all off, the parlor offers a range of toppings and specialty cones that add an extra layer of indulgence to your ice cream experience. Whether you're a local or just passing through, Natural Ice Cream Parlor is a must-visit for anyone with a sweet tooth....
Read moreJust had the most delightful sizzling brownie with ice cream at this cafe! The presentation was fantastic, served on a hot skillet with a generous scoop of vanilla ice cream melting perfectly over the warm, fudgy brownie. The contrast of temperatures and textures was simply divine. The brownie itself was rich and chocolatey, with a satisfyingly gooey center. It was drizzled with a delicious sauce and topped with crunchy nuts, adding an extra layer of flavor and interest. The vanilla ice cream was smooth and creamy, complementing the intensity of the brownie beautifully. The portion size was just right, making it a perfect indulgent treat. The ambiance of the cafe was also lovely, and the service was friendly and efficient. Overall, this sizzling brownie with ice cream was a standout dessert and a must-try in this cafe. It’s a perfect way to end a meal or simply enjoy a sweet craving. Highly...
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