Cakes and Berrys — Local services in Zone 11 Valasaravakkam

I had placed an order for a 1kg eggless brownie cake a day in advance. When I went to collect it today, the staff acted as if they had no record of my order and asked me if I had really placed it. I had to show them my receipt (Order #763), and only then did they acknowledge it.

Even after confirming, they made me wait for 30+ minutes without any update or explanation. I saw them making calls and running around, which made me suspect they hadn’t even prepared my cake beforehand. When I finally asked what was happening, they simply told me to wait another 10 minutes, with no apology for the delay or poor service. After 30 minutes of waiting, I lost my patience. I was with my family, standing there clueless, while the staff didn’t even bother to acknowledge their mistake or offer an explanation. What I expected was a simple apology—admitting their mistake and genuinely expressing regret. But instead, they refused to accept any fault and acted like nothing was wrong, as if they were afraid of how I might react. This kind of attitude is not just unprofessional but also disrespectful...

Cakes and Berrys: A Delightful Treat, But Parking Tight

Cakes and Berries was a real trip down memory lane! They have an amazing selection of cakes, from classic flavors to unique creations. They even offer puffs and samosas for a savory fix!

I was particularly impressed with their custom cakes. They absolutely nailed the birthday cake I ordered – delicious and delivered right on time. No wonder they're my go-to for special occasions!

The only downside is the limited space. Parking, especially for cars, can be a challenge. Adding more seating would also be a welcome improvement. Despite that, the delicious cakes and friendly service make Cakes and Berries a...

Hello all, I visited this place to order birthday cake for my son. I ordered Black currant cake and they prepare on time. Shop is neat with dull lighting and moderate AC. Birthday cakes from 1/2 kg to 1.5 kgs available almost all the time. If you prefer customized cakes you should order 2 days before. During Christmas and New year time they ll be busy with bulk orders and wine cakes, so if your loved ones birthday falls during Christmas time, please order in advance. One minor drawback is that during Christmas they are selling some old stock also. During my visit a person came with cake and shouted about quality. Then they gave complement cake ato...