Liberty ARC @ Ampang Ukay — Local services in Ampang Jaya Municipal Council

Before deciding to rent this place, I strongly recommend reading this review.

For the price, you can find much better apartments elsewhere. Complaints to the management don’t seem to make any difference. Just look at the Google reviews—there were complaints about the lifts two years ago, and nothing has changed since. If you visit the apartment, you’ll experience it yourself. Every lift has issues, and it feels like a mini funfair ride. Some residents have even been stuck in the lifts, pressing the emergency button with no response from the guards. And it’s not just one block, every block seems to face the same issues.

Power cuts happen regularly, with no real solutions provided. Nearly every month, there’s some kind of problem. The swimming pool tiles are cracked, and despite being reported, nothing has been done. The access gates are another headache—residents have had to rely on guards to open them for over a year because they’re always broken. Same goes go sauna and steam room, it’s just for a ‘display’.

If you ask for updates or try to raise concerns, the management usually responds with, “It’s not our issue.” Unfortunately, even some agents who are well aware of these ongoing problems continue to promote this property.

Consider this carefully before making your decision. You deserve better.

I truly hope some of the property owners take this feedback seriously and organize a meeting with the management to address these long-standing issues. The current state of the property not only affects the residents’ quality of life but also impacts the property’s value in the long run.

If no progress is made, perhaps it’s time to consider voting for a change in management. A more competent team could prioritize fixing the persistent problems, improving the facilities, and ensuring better service for everyone. Collective action from the owners is the only way to push for meaningful...

I am a tenant in this residence and would like to share my feedback. This is my second rental apartment, and for a building completed in 2019, I expected it to be new and well-maintained. Unfortunately, my experience has been disappointing.

Good Side: • From afar, the facilities here look appealing, including the swimming pool, tennis court, and gym.

Bad Side: Access Issues: • Residents have to wait for the guard to open the gate, as there is no card access system. This is inconvenient and outdated. Hygiene Concerns: • The building’s cleanliness is poor. The rubbish bins are not cleared daily, and the floors are not mopped regularly. This creates an unpleasant living environment. Grab Delivery Problems: • There is no designated area for deliveries, which is a basic requirement for modern buildings. My Grab delivery was thrown away by the management because I wasn’t home overnight to collect it. This is unacceptable. Unjust Penalty Charges: • If your car is clamped, the penalty fee is credited to an individual’s personal account. I am willing to pay for my mistakes, but charging to a personal account is unprofessional and...

Rented here for 2 years, my unit was fine (in block C) No pest and pipe problems etc.

However, the lifts often have breakdowns, especially in the other two blocks- A and B. The residents in the FB group has been very vocal about this because it’s a matter of safety. Apparently there are numerous times some people are stuck in the lift for an amount of time. The management has been outsourcing the lift maintenance to cheap company, hence the poor quality.

Got 1 time the whole building had electric blackout. Took around 1 hour for restoration.

Security wise is okay also, they are strict on ensuring no unregistered visitor- clamping is enforced. No need to pay for overnight visitor and ample space for visitors too.

Facility wise- on par. Nothing fancy.

Location wise- next to MRR2. Expect slow traffic during peak hour, but still moving. Limited access to eateries, there’s one nasi kandar shop downstairs but expensive.

All in all, my stay there was nice. Perhaps I was lucky I never experience the lift breakdown and any...