National Aquatic Centre — Local services in Kuala Lumpur

A long time user of the pool since early 2010s but stopped coming for a while because of Covid. I love the pool, it’s clean, well maintained and two lifeguards are present at the pool for every session which makes it look very safe for public use. I’m satisfied with the condition of the pool but I may have to disagree with the management of the pool. Ever since DSA company took over the management of the pool (presumably right after Covid era), it’s causing me difficulties to enjoy the public pool like I used to before.

I don’t mind the swimming cap (we don’t have to use it before), the swimming cap is for safety, it’s proper attire for a national stadium pool but why is the pool only accessible to the public at night for weekends??? I remember paying RM4 for a 2 hour session back in pre-covid days and the pool was accessible to the public during the weekend day time.

I assume the pool was rented out to swimming classes during the day of the weekend but because of that, the public use sessions during the weekend were reduced to night time, our sessions were shorten to 1 hour per session for RM8. I don’t mind the increase in price because price surges are to be expected due to inflation but why is the ticket counter not opened earlier before the session starts?

The ticket counter is open right on the dot of the session. If the session is 8.15pm they open the counter at 8.15pm. We wasted at least 5-8 minutes to buy tickets, to walk to the changing rooms, and to change our swimming attires.

And that is not the worst part. I feel stressed when I swim, it’s like I’m constantly being chased by the clock. The lifeguards will pressure you to get out of the pool before the clock even hits the end of the session. If your session ends at 9.15pm, the lifeguard will already be blowing their whistles at 9.08pm like a warning for you to get ready to get out of the pool. By 9.12pm they would blow their whistles again and they want everyone to be out of the pool by then. I pay for an hour session, but in truth I only enjoy the pool for 45 minutes. It’s not a full 1 hour session. This is a scam.

Would appreciate if the management reopen the public use sessions for weekends to day time. At least give us one day in the weekend for day time use. We want to swim when the day is still hot and warm, not when the night is cold and everyone is already preparing to go to their beds. Many of us have work and studies during the weekday. It’s impossible for us to come during weekday mornings and afternoons. Imagine coming to the pool right after work and u only get to enjoy the pool for 45 minutes. Please do not take away our liberty to swim on a Saturday/ Sunday afternoon. Please bring back weekend day time public use of...

This facility is not really for the public. They charge entry prices for public swimmers but only allow them to swim in the shallow pool with swimming lanes.

The main olympic swimming pool or the deep pool with the springboards are mostly vacant and off limits entirely for the public and reserved for the occasional course that takes place there.

Wanna jump? Wanna go ringdiving? You can't.

Such a waste.

In typical malaysian fashion, noone in charge of this facility thought to themselves how this facility can be better for and provide more value for people coming here. No. Just close the majority of the facility off and let the public enter the kids pool.

Even if there are teams that train at this facility, for which it makes sense to reserve some space, the pools are still mostly vacant most of the time.

And the tragic irony is that they can probably be this nonchalant about wasting this facility because they receive government money, our taxes.

Furthermore they require male swimmers to wear skin tight swimming shorts. It is prohibited to wear slightly loose swimming trunks. I have never encountered such a rule anywhere in europe where I grew up.

What are muslim swimmers supposed to do who don't want to show off their butt in skin tight clothes? This in a country like Malaysia? What is...

Car park was easy at Car Park D next to the Axiata building - RM2 (I didn't exceed 1 hour, so I don't know if it's RM 2 per entry). It is an automatic system, paid with touch n go at exit. From the car park it's a 4 to 5 mins walk along the front of the Axiata building to the entrance of the National Aquatic Centre. It opened on time. Polite staff at the ticket booth helped me put on my wrist band. Signage to public pool non existent. Ended up at the training diving pool area. It was confusing for a 1st timer. At the public pool there are hooks on the wall in a long row for swimmers to hang their bags. We all parked our slippers against the wall under our bags. Pool - the shallow end is way too shallow, only around 3 feet (1 metre). The deep end is ok 1.8m (6 feet). Water temperature is pleasantly warm. It was quite clean. I shared a lane with another swimmer. At 8am Monday there were quite a few swimmers. All lanes were occupied by the time I arrived at the pool. I left before the hour was up as I got sick of the shallow end which I found uncomfortably shallow. Having swum in 2 public pools (PJ n NAC Bukit Jalil, I deeply appreciate the pool in my condo (no lanes to confine me and around 45 x 10 metres and devoid of people at 7am everyday). I won't be swimming at NAC again unless I need...