Bamboocycles — Local services in Mexico City

Happy US customer here! I’m in the northeast US and was skeptical about ordering due to potential customs holds or late hidden shipping/customs fees from carriers. I ended up ordering a medium Ajusco frame and fork. Total time from placing the order until it arrived on my doorstep was about 2 months which I don’t think is bad at all. Any custom frame built out of any material takes time to process and build. Shipping time was about 7 business days. There were no holds or last minute hidden fees once it shipped. The quality of the frame and fork looks amazing. It’s really a piece of art. It seems very sturdy and well constructed. I have not added components yet so I can’t comment on the ride but hey I’m happy even just looking at it for now. Another plus is their communication. Any questions or concerns I had, Diego got back to me right away. I highly recommend the crew at Bamboocycles. Great job!...

My partner and I booked the tour thru Chapultepec forest on the bamboo bikes. Our guide Nat was awesome at giving us the history of the park and some interesting legends about it. She was knowledgeable enough to answer our questions and also gave us great tips on museums and foods/places to try. Super charming personality and great picture taking skills!!! The forest itself is such a great place to spend time on! Nat asked for our height the day before in order to have a few bikes for us to try before heading out. We got to ride on a quiet street for a bit before choosing our bike and helmets for the tour. Now let's talk about the bikes: we fell in love with them. They are so beautiful and comfortable. Truly a piece of art. We are seriously considering returning soon to Mexico City for a build your own bike workshop! In the meantime, highly recommend this tour and...

The Whatsapp posted on the website was really responsive and accommodating. Any customizations you want on the bike, they can do. They let me order a Durango with a smaller oval chainring than the standard model, no extra charge. The bike came in parts (I understand this is common practice in the cyclist community, but I am not very skilled mechanically) so I got someone else to set it up for me and they put the fork on backwards. I texted the guy and he noticed the problem right away, which was very helpful and saved me a trip to the mechanic. Would recommend.

EDIT: One thing I forgot, there's a $200 tariff COD when shipping to the US, that you won't be informed of until your bike arrives. This isn't really the guy's fault, though, it's the the CBP's fault, so I don't dock points...