I left on the 05/12/24 and I won’t come back. Anne Turoa killed it for me. I only stayed because John and Roy know what Customer Service is and how to treat customers Sonia sent me an email confirmed I have moved my stuff and when I should get the refund. It’s now Tuesday. So I emailed and got Anne and her reply, if only someone said that to me the week of the move in person, or over the phone. I talked to 3 Staff - Kim, John and another female staff, wasn’t Anne Anne had the nerve to be smart and say have a Merry Christmas The exit form is useless. I could of done this when I came into the office If it wasn’t for John and Roy, I would have left ages ago. Thanks John and Roy for making things right and having the nerve to deal with me, by calling me. I would of given you two a...
Read moreFrom the beginning to the end the experience I had with National Mini Storage Papakura was superb!!!! All of the staff have been helpful, friendly, knowledgeable and professional. The units are spotless. Communication via email, in person or over the phone was always clear and precise. I've had such a great experience with this company, especially when you need to trust somewhere to store your personal belongings. I will absolutely, without hesitation recommend this company. Keep being...
Read moreThank you National Mini Storage Papakura for making things possible for our family House furniture and every household. On top of that we get to used the Trailer for free which was a bonus for myself n my husband. We will definitely come back when we need a place to store our belongings. Also to get told that i will be getting a refund, it made my week. Once again thank you National Mini Storage Papakura and the lovely staff. Happy...
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