Oslo lufthavn — Local services in Ullensaker

Terrible experience at Oslo Airport – disorganized and disrespectful

I’ve always had good experiences flying with EasyJet, but my time at Oslo Airport was an absolute nightmare.

We arrived 2.5 hours early for our flight to Geneva, only to find that the signage for check-in was incorrect. More than 50 people, including us, were waiting at the wrong area for over 30 minutes. When we asked airport staff for help, they shouted at us and gave no clear directions.

When I finally reached the check-in desk, I explained the situation. Thankfully, the staff member informed her supervisor about the signage issue. But despite that, I was met with condescension. I had requested special assistance due to an injury and explained multiple times that I couldn’t carry my luggage while using crutches. My request was ignored until they finally realized I was genuinely injured.

Once I was taken to the assistance area, no one came to help me for almost an hour. I had to complain several times, reminding them that my flight was departing soon. Eventually, someone reluctantly came to escort me, clearly annoyed. At the gate, they just left me there, and I was forced to walk despite having asked for support.

I also witnessed several upsetting scenes. Parents asking to keep their stroller were yelled at for having “too many bags.” Other passengers who had purchased proper EasyJet luggage were harshly scolded because their bags weren’t backpacks—even though they met the airline’s size requirements.

By the time I boarded, there was no further assistance. I had to walk, in pain, to the plane.

Overall, the experience was extremely disappointing. The airport staff were disorganized, rude, and showed no empathy—especially toward those needing assistance. It left me with a very negative impression of the airport… and sadly, of the...

Oslo Airport (Norwegian: Oslo Lufthavn; IATA: OSL, ICAO: ENGM) is the main international airport serving Oslo, Norway, the capital and most populous city in the country. A hub for Scandinavian Airlines and Widerøe, and an operating base for Norwegian Air Shuttle, it connects to 26 domestic and 151 international destinations. More than 27 million passengers traveled through the airport in 2017, making it the second-busiest commercial airport in the Nordic countries, and the nineteenth-busiest in Europe.

The airport is located 19 nautical miles (35 km; 22 mi) northeast of Oslo, at Gardermoen in the municipality of Ullensaker, in Akershus county. It has two parallel roughly north–south runways measuring 3,600 metres (11,811 ft) and 2,950 metres (9,678 ft) and 71 aircraft stands, of which 50 have jet bridges. The airport is connected to the city center by the high-speed railway Gardermoen Line served by mainline trains and Flytoget. The percentage of passengers using public transport to get to and from the airport is one of the highest in the world at nearly 70%. The ground facilities are owned by Oslo Lufthavn AS, a subsidiary of the state-owned Avinor. Also at the premises is Gardermoen Air Station, operated by the Royal Norwegian Air Force. An expansion with a new terminal building and a third pier opened in late April 2017. Oslo is also served by the low-fare airport Torp in Sandefjord, situated 119 km to the south of downtown Oslo.

The airport location was first used by the Norwegian Army from 1940, with the first military airport facilities being built during the 1940s. The airport remained a secondary reserve and airport for chartered flights to Oslo Airport, Fornebu until 8 October 1998, when the latter was closed and an all-new Oslo Airport opened at Gardermoen, costing 11.4 billion Norwegian...

500 ml of water = 43 NOK = 3.40 Euro !

Unbelievable! Water is a need ! And you take advantage of it !

On the whole airport the cheepest bottle of water that we found was the most expensive water I have ever met in an airport, from Europe to Asia.

Absolutely disrespectful for a traveller. Two young adults spend 20 Minutes to search for the cheepest water. Just for a survey

The most important and critical substance for every mammal after oxygen, is tragically overpriced in Oslo Airport, in a marvelous country where tap water is of super quality.

That means , that if a 4 member family, travels with their kids : They are obliged to throw away all the liquids before security control They got no access to tap water , excluding water from the toilets They got no special info where to find water, in case there is a point we didn't ever see it They are obliged to buy 4 bottles x 3.40 = 13.60 Euro

FOR WATER ,WHICH YOU NEED TO SURVIVE

What comes next guys ? 3.40 Euro per Hour for breathing Oxygen ?

Is this moral ? Is this hospitality? Water is the most holy obligation from the locals to the travellers in any culture around the world for thousands of years.

I am totally disappointed from you, over-overpricing the most important human need is the highest disrespect you could show to people spending time and money to visit, experience and support your beautiful country.

Any automated and useless answer than taking measurements in order to solve direct this inhuman behaviour , will be accepted as a dishonour and understimation of my personality and...