Manchester Superstore Bolton — Local services in Bolton

Awful! (But I'm being VERY generous (3/5))

Food Quality:

The good goes off the later the same day or 100% the next day when purchased. The food is either out of date or not keept in good conditions in the store. The food is not worth buying from hear and the fruits are always moldy and puts people off of food and fruits. The Fruits & Veg are kept outside and never brought back inside during the night. The place where they are kept is dirty and birds are always making nests and living on the rooftop/shelter directly above food. Horrible! The meat is ok but sometimes they can lie and add extra weight to meat just so they can get more money. (As Muslims they should know that this is haram!)

Store Quality:

The store is the worst looking store anyone has ever seen in their lives. It is always messey and there junk all over the place. Yes the store is quite big but it doesn't give them rights to keep stock lying on the way. You can see all the wires hanging everywhere from the ceilings and doesn't look very safe and I'm surprised they even pass the electrical test. The store is not the best looking and not worth visiting even if they have achieved the BBC award in 2015. (HOW!)

Extra:

Yes everything here doesn't seem good but here are good points. There sometimes good offers and bargains here on products that will cost more then X2 of price in a...

Absolutely disgusting customer service, no respect for customers, only one or two cashiers working and that also extremely slow.

female cashiers always have attitude and rude face expressions with no effective communication skills at all, they don’t know how to move to the next customer if the current customer has payment or product issues, they will take the whole day to solve that issue and let the rest of the customers wait forever! Seriously? why cashiers at this store aren’t trained to put a specific transaction on hold and start a new one. This is basic skills all cashiers are skilled with, well except the once at this store. Pathetic.

This place needs a manager that organises the store, cashiers need to be replaced to professional once, and employees must be trained customer service.

It doesn’t help that their prices are high and their products are expired. Alternatives available in other supermarkets so not worth being loyal to this store anymore! My friends feel the same aswell so I finally decided to...

Always problems parking car, hard to get out pass to many cars in parking places .. everyone parks however ther want to which is so annoying especially when you with elderly person who hardy have space to stand or get out the car.

Service from staffs is awful when you ask them for certain items etc ther look at you as if you're speaking different language.

In pandemic the store is pretty packed out noone is social distancing in store or outside the store hardly some had masks on in car parks and in store I litliterally just went to get one thing and straight out the store took me 10min get out the car park cause of how people park around the store so dissapointing a big store and there don't have one actual...