Spicy Aroma Indian Takeaway - Stockwood — Local services in Bristol

Cant comment on the actual food, but customer service was very bad. Took my money for a order, cancelled my order due to location. I rang them up to ask why it was cancelled, I was told it was a glitch and i would recieve in a hour. The hour came and went. I rang again to find I wasn't getting the food at all, no one had called to inform me. When I then asked about a refund I was told I would need to contact paypal myself for one. I didnt think that was correct, which I told them so. I decided to check with paypal also, who clarified I was correct and that they needed to refund me. I then rang back to be told... "I will need to get my manager to contact you to discuss"...I was never contacted. My emails to them bounced back, 2 days later my husband rang them, to be told "my manager will ring you within 24 hours" ...he never rang. We had to go about disputing it through paypal in the end, resulting in paypal having to force a refund from them due to them still not refunding me 3 weeks later! I still to this date have never heard from them.

This was just before...

First time trying this place, amazing food, we will definitely be back for sure and make this our local Indian! Delivery driver was really really lovely and friendly, made the experience great! Chef - thank you for the onion Bhaji’s and the lovely note on them too, you’ve really made someone’s day with your kindness. Great overall experience and can’t get over how friendly the staff/driver was. Highly recommend! Thank you guys for your...

Ordered chicken rezela and chicken jalfrezi 2 rice and poppadoms.Rezela was not nice at all,very runny and tomatoy.Poppadoms were Stale.I rang to complain and yeah sent another with poppadoms,which taste exactly the same.My girlfriend said hers was bad aswell,not chillis etc and mild,not what jalfezi should be like.Shame because always had nice ones before from here.Not sure if have new...