Indian Cottage — Restaurant in Bristol

We (family of four) visited the Indian Cottage Restaurant to sit inside tonight, after normally ordering takeaway from local and older rival Spicy Aroma. We had high expectations... which were quickly destroyed. We had ordered at 17:35, served by local sourpuss Mo, who can only be described as the most miserable man I have ever met. We were the only people sat inside so why our food came over an hour later, I'm not so sure. Our food arrived at 18:40, lukewarm and rushed (we assume the takeaway orders being bagged up in front of us took priority). My curry was barely warm; the bhajis soggy, and the naan breads all raw in the middle. We were asked at the start if we wanted poppadoms for the table, I said yes assuming they were a nice complimentary start free of charge, we were charged £10 for about six poppadoms with a tiny bowl of a few sauces. We had to ask to have some water, and we were charged £4 for two tiny cans of coke. The curries were barely okay; the rice cold; the chips cheap and frozen; the naans raw. This would have been forgettable and fine until we saw the bill. I was terrified to see a bill of £75 (attached). A takeaway would have been far cheaper (and easier, seeing as we received absolutely no service whatsoever) and warmer. Never again... steer clear, and order from local restaurants in Keynsham (Cinnamon) or Whitchurch (Blue Ginger) instead, or even Spicy Aroma. The restaurant received a five star hygiene rating... presumably as there's no cooking going on here. Steer clear, hopefully they'll be out of the area soon. Last thing... "Mo", a smile wouldn't go a miss. If I could give...

I don't usually like writing negative reviews but I was absolutely appalled at my experience with this place.

It was the first time I had ordered from here, live in the same area, ordered via UberEats. Was fasting, so wanted an Indian to break my fast with.

Before I begin, I used to own my own Indian food catering business, so I know how it works. Which makes me even more frustrated that you have cut corners and KNEW what you were giving was poor quality and a poor reflection of yourselves. You should want to do better. You should not fleece your customers.

I ordered a special biryani (£10). Usual industry standard with this dish is omelette, king prawn, chicken tikka and lamb tikka.

What did I receive? I received a biryani with absolutely shocking content. 2 lamb tikka pieces diced up (almost as small as minced meat!), 6-8 normal prawns (not king prawn), no chicken content. Yes that's right, NO chicken content. No omelette. It was basically just rice. I paid £10 for a biryani with no content.

The tarka daal I ordered was oily and extremely watery, it was not a true Tarka Daal. Almost like tap water. How can you let this leave the kitchen?

My siblings ordered normal lamb dishes (4 or 5 pieces of lamb). A £8-£9 dish might I add. Again, cutting corners.

I feel absolutely ripped off and will never order from here again. I'm writing this review in hope that someone in the company sees this and acts upon it. Wish you the best in the future but things need to change. Think of your customers, not...

Recently moved to stockwood and weve been here for a curry a few times now. I must say it's one of the tastiest curries I've had here, the bhuna, bhalti and madras is of really good standard. But what let's it down is the service, for such a small place you would think they would be more attentive to you, the trouble is only 2 people actually know their vindaloo from their jalfrezi. However if you make the effort to catch them and ask then it's OK. Wednesday they do a meal deal which is very good value as it's 3 courses for £12. Worth booking though as it's a small place and easily fills up. But I do prefer this place to paprika and blue ginger that are both fairly close, simply because these guys do the tastiest curry I've ever had anywhere.

---EDIT--

Recently ordered a take away from here, and i got to say it was spot on, time on the website was pretty accurate to what was the reality of picking it up. And BIG brownie points for giving us the chopped onions and other condiments with the popidoms, ive never had that in a take away curry before. So very impressed, so much so were off there...