I recently visited Aldi and unfortunately had a disappointing experience. The staff were noticeably unfriendly, treating customers as though they were suspected of stealing—even something as minor as a carry bag. This behavior is not only unnecessary but also disrespectful, making the shopping experience uncomfortable.
Speaking of carry bags, Aldi charges £0.30 for a cheap plastic one, which is understandable if it were a durable, long-lasting bag like those offered by other supermarkets. However, their bags are flimsy and do not justify the cost.
Additionally, the self-checkout area is poorly managed. Carry bags are not readily available, forcing customers to call for assistance. Even then, staff seem overly focused on ensuring the bags are scanned, as if customers can’t be trusted to do so. It’s insulting and creates a negative atmosphere.
Customers go to supermarkets to shop, not to feel scrutinized or disrespected. Aldi needs to improve staff training and provide a more welcoming environment to ensure a better experience for...
Read moreThe majority of staff are nice, a couple of women on the tils in particular are very friendly (which is good). Food wise, some things from here are awful, specifically the lamb rogan josh which I would go so far as to say is absolutely foul. Lamb was very chewy and saucy was watery AF. Also profiteroles are tasteless, literally taste of nothing. Good products include the fresh egg pasta, beetroot burgers and their individual layered blackberry yoghurts. That applies to all Aldis not just...
Read morenice clean spacious and well stocked store, and decent size car park. My only suggestion is that if the staff stocking shelves want my trolley moving so they can get to a shelf easily, I'd prefer if I'm asked if I mind them moving it rather than them just shoving it away from where it is without asking and facing it in the opposite direction to the way I'd left it, I almost turned and put jars of cooking sauce where my trolley had been & it wasn't in the place the shelf was being...
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