Visited with my 16 year old autistic son...who has a passion for Domino's. He ordered his on the app whilst I went inside to order in person, separately for my grandson. I noticed the "Buy One Get One Free" if collecting, and decided to take them up on that......only to be charged for TWO pizzas!!! My son explained that perhaps it was only if you ordered via the app or online! Fair point, and perhaps true, BUT why was this not fully explained in the advertising posters, etc., OR by the staff member who took my money??? I was distracted, but perhaps it's my own fault for not questioning BUT how much money has Domino's grabbed from less suspecting customers??? Begs the...
Read morePoor service, ordered the chicken fiesta pizza, £17.99, advised staff that last time we ordered, there was very little topping on the pizza, asked them to make sure this one had chicken on it, staff appeared uninterested. Got the pizza home, it was like a vegetarian pizza again , called to complain, eventually, we were given a number to call for next time we order, informed us we can have a free pizza. Will order the free pizza, then wont be buying...
Read moreWent in their this evening to buy one pizza and get one free deal . Ordered 2 pizzas and guy said that will be £23.99 so I questioned the price since it says on the menu that a large pizza is £11.99 . So his response to me was it's just the same thing and I said it should come to £11.99 and he said no it's 23.99 for one pizza. So decided just to cancel order and walked out the shop. Very strange exchange...
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