Domino's Pizza - Glasgow - Govan — Local services in Great Britain

Driver refused to come into the apartment building to deliver to my door. Instead I have to put clothes on to go outside to collec . Defeats the purpose of 'home delivery' . Maybe they should change it to 'street delivery'!

Phoned the store and they said it was up to the driver whether he wanted to deliver it to the door as they were taking the virus seriously. If they were taking it seriously the driver should have been wearing gloves and a mask! I told the store that if the driver entered my ground floor flat with disposable gloves then they could be thrown away after delivery. The store replied 'what if there was no bin available to throw them away!'.

Anyway. Last time I will be ordering from them because besides that delivery issue the popcorn chicken was not cooked properly...

Dropped into this Domino’s as I was having to stay over at hospital with my daughter. To be honest, as much as there were older people on site, it looked like it was being run by school kids. Service was sloppy and the wait seemed to take forever, even though I expected to wait for fresh pizza. Eventually, I had to ask for my pizza and had my order thrust at me. I proceeded to hospital to see my daughter, who the pizza was for. When I opened the boxes, one of the starters were meant to be chicken strippers, turned out to be a bit of pizza base with no toppings or anything, just dough. The pizzas were burnt. Given that this is dominos business, you would have thought that they could get this simple task right. I certainly won’t use this...

Food was fine but the attitude of "David" who answered the phone when I believed we had a missing pizza was disgusting. He has no customer service skills, it turned out to be my mistake but he was patronising and rude when he didn't need to be. He spoke to me like a child advising me to "check my order before phoning in future". I'd also like to point out that I didn't receive a confirmation email until after the missing pizza was delivered so I couldn't. ALSO it was a £4.99 small lunch deal pizza and he tried to charge me £9.99 as this is the minimum for delivery even though I had just spent £41 on food and this was a genuine mistake. Horrible guy he needs...