Tesco Superstore — Local services in Great Britain

Avoid if possible. Poorly trained staff. Badly managed. Disorganised. Lacking stock for a supermarket. Parking a lottery and chaotic. Driffield may be a small antiquated town but deserves better. I don't know why reviewers say this store has a good variety of stock. It is supposed to be a Supermarket and as such is extremely poor stock wise. There are gaps on the shelves and what is in stock one day may not be in stock again for days. Shelves are badly organised and you can spend hours trying to locate your goods. The staff find it an inconvenience to be asked where items are located and need educating re customer service. Stock is left unattended cluttering up aisles. I looked for the butchers to buy a joint for Sunday roast only to find the butchers counter behind pallets of booze and the display cases empty. Obviously no butchers. Bakery often out of fresh baked bread and rolls/french sticks. The cigarette/ lottery counter is manned by one person and always a queue, usually blocking the entrance and is next to the bunch of flowers display. You never know who is in the queue or browsing the bunches of flowers. When goods are delivered the HGV driver has to reverse into the unloading bay negotiating the cars in the adjecent parking bays which can take 5 /10 mins meanwhile incoming traffic backs up.In comparison with other Tesco stores this is a shambles and badly managed. I sympathise with those who have to do their weekly shop here. We will travel the 14 miles to Morrisons,...

The customer service is very bad I bought a box of 24 diet Coke 3 of the cans were unopened and empty when I took them home and put them away I took the empty box and 3 cans with the receipt and was told I would have to take all the cans back to get an exchange as they didn't sell the cans separately other stores or the correct procedure would be to take 3 cans out of another box to save customer going back also the bakery was empty and was told the Baker was off and only goes in on Tuesdays and Thursdays I went in these days and he/ she still wasn't in I can not wait until the new aldi is built as tesco isn't worth been there also if you go to self scans and an error arises staff are stood talking or...

Refused tobacco sale when the store had an hour left before close.

I was ever so nice to a non complacent woman who clearly didn't want to be at work.

I've been served before close prior to this so why is today any different?

The rude lady who clearly had a stick in an unpleasant place, rudely declined without a response thereafter. Just a no and not even a second look, I think you find your wrong. It's your store policy and you're refusing to do your job CLEARLY and solely for the purpose of refraining from interaction with a member of public.

Sorry. But clearly you're in the wrong job. Sort it out driffield. You're the only shop open after 9. With a whole town around you. It's a...