Lemon Plaice Fish and Chips — Local services in Test Valley

Customer service not really a speciality at this place.

Exhibit 1:

“Do the kids meals come with a drink?” “Yeah, help yourself to one from that section of the fridge” “That’s bit’s empty” “You can have a water then” “That’s empty too” “Yeah it’s been a hot day and we don’t get a delivery until Tuesday” “Can I just choose another drink then” “No, they don’t come with the kids meals” “So I’m paying for a drink with the kids meal and you’re not going to give me one?” “Yeah”

Exhibit 2:

“Do you just do a kids chicken nuggets” “We do a meal with chips and drink” “Don’t really want the chips and drink. Can you do nuggets on their own?” “The adult portion?” “How many’s in there?” “Eight” “Don’t really want that many for a child. Can you just do a child portion of nuggets?” “Sorry, no button on the...

Not sure why there's loads of good reviews for here , the poeple of this inbread town can barely string a sentence together. I'll start with the fish, wafer thin with the thickest of batter on it ,batter resembled a bread loaf. Take it from me , (whispers) it's not meant to be like that Harry. The chips were as limp as my mate Geoff after a few beers. Not sure if vinegar was put on there, couldn't even smell it let alone tast it and that's the most important ingredient you see. Same with the salt, how is it that pubs do a better more authentic job at serving this British staple with over 30+ items on the menu , and this place only really specialise in one or two and get it so...

The order was x1 small chips and x1 large chips; yet my husband was charged for x3 large chips. Which were barely cooked! This place should NOT offer pineapple fritters if it can’t be bothered to properly batter them. All of the soggy ‘batter’ was stuck to the wrapping. One soggy pineapple ring went straight in the bin. Also all other takeaways serve x2, not x1! Will NEVER go...