Grill Hut - Chorlton — Local services in Trafford

I recently tried to order from uber eats and got the worst experience. First it was late by 20-25 minutes, then i called and was told it would be 15 additional minutes, then called again and was told that the delivery person came but it couldn’t contact me (even though i had just called from my phone, minutes ago), he said my phone didn’t have whatsapp and thats why they couldn’t connect but didn’t even ring my bell, which should be part of the basic tasks to do in a delivery. I called for one last time and in the middle of the conversation the person from the restaurant told me that I had missed the delivery and that I had to be more attentive, I told him that I didn’t loose it and he hang up on me, very rude. The food never arrived. Wouldn’t come back here and definitely wouldn’t...

I would give it 0 stars if possible, we thought we'd try this place to see how it was however the driver arrived 1hr late, he could barely speak a word of English which didn't help, once he had arrived the food was stone cold, chicken was hot as it was wrapped in foil trays and had an decent taste but was missing the chips the pizza dough was hard, chewy and cold, when we called to speak to the staff at the take away he was not helpful and very rude, didn't want to resolve any of the issues he was rude and very impatient, disgusted by this behaviour and level of professionalism, would really recommend to not try this place. Is you want good service and tasty food try any other place...

Really disappointed. we waited an hour and a half for the food to arrive. When it came it was stone cold and was very bland. And we had chips missing off the order and the wrong drink and a pizza missing too, and when we called the grill Hut, they were very rude and tried telling us they are not included in the deal and must have not ordered it.. Evan though it blatantly says the chips are included in the deal, and the rest off my order too, their customer service is rubbing and have no respect when speaking to customers. It is by far the worst place we have ever ordered from, I will never order from them again it's just a waste off time and money and definitely would not...