Edit to original review-
The same day I left the original review, the Barbershop owner, Josh, reached out and apologized for the experience and results. He was extremely professional and offered to come in the next day while the shop was closed to redo the haircut personally. I was hesitant at first, but I really respect any business owner that takes their customer service seriously and works to keep customers happy. We went in today and Josh did a fantastic job on my son's haircut. I will bring my son back here based on the owners response to the original experience.
My mother took my 9 year old son here yesterday for a haircut. Larry was the barber and rushed his haircut due to having an appointment show up. The fade on the sides was ok but the top of my sons hair was butchered. The back curls were left at 6 inches long and the front curls were cut down to 2-3 inches. Totally uneven and totally unacceptable. I called to discuss my complaints and Larry offered to redo it in a day or two. He said he did not wet it due to the time constraint. I told him my son had plans today and needed it corrected before then. At this point, I do not trust him or his judgment if he thought it was ok to cut curly hair while dry. Would not return or recommend this place or...
ย ย ย Read moreI don't want to tell anyone about this gem. It's already hard enough to set up appointments as it is. I'm not going to say who my son and my barber is, but I will say no matter which barber you choose your first time here they WILL be your ONLY barber after. We all know how hard finding a good barber is! That leads me to a very important point. This is not your traditional barbershop. Seriously one of the best things about Shear (not only how skilled each barber is there) is something I promise you've NEVER seen at any other barbershop probably EVER! That is just how diverse both the barbers and longtime customers are that come here are. I can not stress enough just how awesome it is in this day and age to see a barbershop that white people frequent just as much as non white ppl. I've never seen anything like it. They truly have something special here that quite literally appeals to all! The shop is always clean. You don't have to worry about your barber showing up late with McDonald's (if you know you know) if you have an appointment, the most you may have to wait is 5-10 mins. They're great with kids.......
You know what that's enough! Please ignore this review! I don't want you to go and end up loving this place as much...
ย ย ย Read moreSo I have mixed reviews about this place.
My first experience was GREAT! The barber did a great job, I asked for a fade with guard 5 on sides and 6 on top. He lined me up perfectly and faded out my hair with great detail and made my hair as well to show the neatness of the cut.
2nd experience was last week which was HORRIBLE. I asked for a guard 4 on the sides and 6 on the top. Idk how but the man couldn't manage to keep my hair even on the top. Patches that were so uneven on top didn't make any sense to me what the guy was doing. Line up on the back wasn't good and the man didn't even bother spraying my hair and making it look good. (I do have pretty good hair :)) but yeah, just be careful of who's cutting your hair. I wish I remembered the name of the specific barber.
I'd probably go back but not for that specific barber!
Customer service was great though!
Update: The owner responded to me and as I always said, great customer service and was.reasy to not only fix my cut but hook me up in the future as well. Definitely going to...
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