G & R Grocery Inc — Local services in Addison (Webster Springs)

I went in yesterday and used a counter check from my local bank and it went through, however, today I went in to use another counter check and the machine declined it. I was told that I probably had insufficient funds, so I went to my bank and was informed that was not true that the money was there. I went ahead and took some cash out of the bank to make a purchase. When I went back to the store the older lady, I believe Mrs. Sparks, was very rude to me when she informed me that I did not use a check the day before I had used cash. I tried to explain to her that I had a indeed used a check. She continued to argue. She basically called me a liar. This is not the first time that she has done this, because we purchased an item from the same store. We brought it home and decided we did not like it and was going to return it. When we took it back to the store we was told that they did not carry that item. My wife said I know you do because I purchase it here yesterday. She again called someone a liar and said she knew that they didn't. My wife then took her back to the aisle where she received the item from and showed her where the item was at. No apologies were given for...

The older lady that works there has the worst customer service skills I have ever seen. I have went into Ace Hardware on several occasions and the majority of those times the staff act as if it is an inconvenience if I need assistance. Today I was prepared to spend $500 on a water heater but after the way my husband was treated I will go else where for it! I will NEVER shop your store again and will discourage others from...

Employees need to be more friendly. One day they are helpful and nice, the next completely rude. When only the young men work in the evenings, they tend to have other men there just "hanging out". I've never heard of a business hiring people to treat customers badly, curse, and make fun...