Buddy's Home Furnishings — Local services in Adel

Eugene Flowers is the most unprofessional person imaginable. My daughter, a single mother of 3 with one child being disabled, was treated horribly by this man. She rented a special type of bed that is necessary for her disabled 10 year old son. Signed the contract and paid her deposit. Was told the bed would be delivered at a specified time. When it wasn't she called. He now said he needed a personal reference before the bed would be delivered. He never attempted to call any of those references. He claimed he hadn't had time. So I called him as I am one of her references. He couldn't get a straight word out of his mouth. Fumbled over everything. So my daughter got another delivery time/day promised by him. No delivery. She called again. Got the total run around. She told him she wanted a refund of her deposit back to her cash app. He said he was processing it. Cash app refunds are instant. No refund. She calls back after several hours. Told by another employee that Flowers was in a meeting. That Flowers would call when he got through with the meeting. No call received. Today she went by to talk to Flowers. Very very rude and unprofessional. She explained she had rented from Buddy's in Nashville in the past and was in good standing. He said he owns all local Buddy's and not to bother going to them either. She again asked for her refund. He said he can no longer give her her refund back in cash but would process to Cash App. AGAIN. Still no refund. I have no clue what this man's problem is but definitely doesn't live up to his cheerful name. Flowers caused massive disappointment to my beautiful disabled grandson who waited for 2 days on a promised bed that he could actually maneuver with bilateral radial aplasia hands and arms. Disgusting behavior Mr....

They treat you like family! I've been with this Buddy's for over a year and I have had nothing but positive experiences. Gene really makes sure you feel welcomed and like you matter (you're more than your money). I had an issue and he didn't hesitate to send someone right over to help me! I have bought a stove, deep freezer, bedroom set, washing machine, heater and window ac...and I can assure you I will not buy from anywhere else. The selection is awesome but that genuine customer service from Gene and Nate are unmatched anywhere! The way they try to help when youre struggling and help you celebrate when your back on top. They also help give out school supplies, bookbags, and my kids favorite...candy. it's really the small town Southern hospitality that is so hard to find now. We'll be seeing...

I was rent to own a washer and dryer set from Buddy's furniture in Adel Georgia and the washer sprung a leak and 2 inches of water we had to clean up and the next day they bought me a loaner and it didn't fill up and they are accusing me of Destroying both washer's and I didn't do it and I called a repair person and he diagnosed it over the phone and it was supposed to be a New set and was a lie and a pre lease set and now they wanna Urgue with me and the water Damaged the mobile floor where I live at and Lawyer said it falls back on Buddy's furniture and I have Called Corporate and No Call...