Honestly if I could give zero stars I would! I would say that my recent trip to target was pretty awkward and just all around one of my worst target visits ever. I've been going to the Albany target since it opened and it's always been the best target by far! My most recent visit from the second I walked in to the store with my bf we were being followed! Not once were we greeted or asked if we needed help but every aisle I went down the same associate was just there awkwardly walking around being aloof or just staring at random products... not doing anything it was just very lame uncomfortable and extremely rude. I needed new jeans and wanted to check out their selection After trying out a few different things I found a couple that I liked so I just wanted an opinion on them so as I'm showing my bf this associate comes closer to us than ever which I thought was super excessive we both just kinda paused and side eyed her like.... Can we help you? Anyways I was just over it by then and I'm not going to continue shopping if I'm being made to feel like I'm some kind of criminal so I walked to the registers which only 2 were open and waited in line to be wrung up when it was our turn this same lady walks up behind us and says very loudly in my ear to the woman ringing that she " was going to go on her last break now" like 4 times and her coworker just gave her I could care less look and rolled her eyes. The associate then proceeded to just stand in line behind us on her phone leaning on the conveyor belt. Very very weird but maybe that explains why it was so dead in the store? Also I really have higher expectations for everything being at overly high prices. On the other hand I guess itās the bay so I get it because of all the theft but not to that degree especially when we are obviously...
Ā Ā Ā Read moreI donāt know what is going on with their technology but I had a real hard time returning items. I was told that the cards I used where not the ones that matched the item and then we tried it on another computer it worked there.
Itās been multiple times that it happens to me itās annoying and time consuming, also one of the items they tried to give me store credit at a reduced price because the item was on sale and my card wouldnāt match up with the item, the young man helping me at the time wasnāt that helpful at all and I had no more energy to figure it out that day so I asked him to cancel the store credit he supposedly canceled the store credit.
Two days later I go to another location with the bar code on the app and they tell me the item has already been returned when I still had the item. The young girl asked me to go back to the original store. I drive back to Albany and tell another young man my situation he apologizes for the inconvenience and consults with another person and he is finally able to give me a refund for the item. I was really grateful for this young mans help.
I normally love coming here but wow that experience was extremely annoying. This target has more variety than other targets near me and normally the customer service is exceptional. The location is quite spacious and they are definitely still following the safety guidelines which...
Ā Ā Ā Read moreThe service members are wonderful, BUT 1 star because of the manager on duty tonight was despicable. I walked away feeling humiliated. The manager, his name I believe was Saul was dismissive, and unprofessional. As soon as I walked away I can see him chatting back to his team about my problem, being super unprofessional and making fun of me without offering one solution other than "its not our problem, call corporate". The managers need to learn from how kind and professional the service members are, it reflects poorly on management and target overall EDITED to say: If Target cancels your pick up orders for no reason, save yourself the hassle to explain and be humiliated by teenage managers that do not know a thing about customer service and order your stuff from Amazon. After the fiasco with Target's rude manager last night I came home, ordered everything Target canceled and Amazon delivered this morning. No questions. No fuzz. No rude managers unprofessionally gossiping about your issue to other service members. AMAZON...
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