The North Face Berkeley Outlet — Local services in Berkeley

Note for those worried about theft: 3 of the 24 security cameras are down. Only one at the front of the store and the parking lot are working. None of the cameras inside of the store are operating.

My sunglasses were stolen from on top of one of the coat racks during my visit, while I had my back turned for about a minute or two. The manager was very unhelpful. He took down my number and said that he would reach out if they were found, but only to appease me -- it was obvious that he wasn't interested in trying too hard to look. In addition, after I asked, "Do you guys have security cameras? Would it be possible to look and confirm that they were stolen," he mentioned that 3 out of 24 security camera in the location are down. I have a strong feeling (granted it is just a feeling) that it was an employee who stole the pair of sunglasses, and part of me wonders if they may be aware all the security cameras inside the store are down. There were a group of employees surrounding customers and quickly swooping hangers off the top of racks, almost immediately after you set the hanger there to try something on. It would be incredibly easy for them to also snatch something else laying on top of there. It would also be very easy for them to test your awareness by snatching your hangers and seeing if you notice... pure speculation, but the employee next to me who I immediately approached was acting very odd and went to the back right after I asked. Also, every single employee I approached was incredible unhelpful, which made sense once one of them finally pointed me in the direction of the manager (who was then unhelpful, of course). All around poor customer service.

So anyways, if you're looking to get something stolen off of you, this is the North Face store for you. You'll almost certainly not get it back.

Again, NO cameras inside of the store are functioning and will likely not be for the next couple months (I wouldn't be surprised if they have been out for years and the store is too cheap to...

As someone who loves exploring the great outdoors, I can't help but rave about my recent visit to my local NorthFace store! This was truly an unparalleled shopping experience, thanks in large part to the exceptional security and the absolutely perfect staff.

First and foremost, the security measures implemented in the store are top-notch. From the moment I stepped in, I felt an overwhelming sense of safety and trust. The presence of friendly and professional security personnel not only made me feel secure but also elevated the overall atmosphere of the store. It's evident that NorthFace has invested a great deal in ensuring the well-being and peace of mind of its customers, and it pays off in spades.

The staff, on the other hand, were the epitome of perfection. Their vast knowledge of the products, combined with their genuine passion for the outdoors, made it incredibly easy for me to find exactly what I was looking for. Every team member I interacted with was attentive, patient, and eager to help. It was abundantly clear that their top priority was to provide outstanding customer service, and they exceeded my expectations at every turn.

Not only did they assist me in selecting the perfect gear for my upcoming hiking trip, but they also offered invaluable advice on how to make the most of my outdoor experience. I left the store feeling confident in my purchases and even more excited for my upcoming adventure!

I wholeheartedly recommend this NorthFace location to anyone in search of high-quality outdoor gear and an extraordinary shopping experience. The combination of amazing security and a flawless staff has made me a loyal customer for life. Visit this store, and I guarantee you won't be...

I feel like north face jackets are quintessential to norcal like rainbow sandals are to socal. All my north face jackets, I've gotten here because they have the best deals! It helps that I buy it off season but still, this place is hugeeeee and they have so many jackets, so great selection. Upon first glance, it doesn't look that big because the parking lot is SUPER TINY. Don't even try because it'll probably be full, your best chance is street parking. But when you enter, it's a warehouse of jackets and wall to wall you see jackets everywhere. They also sell accessories and shoes but definitely not as big as their outerwear collection. The store is split into two rooms, the first containing most of the adult outerwear and then the second room has the kids, shoes, and the rest of the adult outerwear. I got my black fleece jacket for $50 and it was originally $100 :D So that was a great deal for me! The only thing is that the jackets do tend to come in weird colors and common sizes MIGHT be hard to find but I never had a problem. It's an outlet so don't expect the same stuff as a regular store.

I would definitely recommend getting your jackets here. Spring time is usually a great time to find ski/snowboarding stuff because it's going out of season. I went in early May and there was a ton of snow gear you can get on sale. Otherwise, if you ever wanted a north face...