Defined Fitness Mesa Club — Local services in Albuquerque

Update today 9/3 she kept watching me as I worked out on a machine outside of the room and just laughed when my daughter let it known we can see her watching me. For over a year almost two years we have been dealing with a few women from the morning. The class starts at 9 am and my daughters and I get there at 645 we leave by 8 am. A few women have harassed us because they want the spot we are using. They will setup inches around us between us. One lady had thrown a weight at me and today the other got in my face. These ladies will watch us and follow us. One was banned for 6 months and once she came back things just got bad this week keep in mind we have hardly gone. As soon as we go we have issues with them mad we are in the spot they want to setup in at 730 am for a 9am class. If you stay past 830 in that room all of the people in the class will just come setup where your at and have no consideration to let you finish. This is harassment already all over a spot that we asked just ask that they do not setup until 830 so people can use the room. We see so many peoples not able to use the room because these ladies have some weird territorial issue and can’t let anyone get tat spot. We have lots of videos of the harassing us, following us and watching us. Today I have her saying they harass us because that is their spot. They are used to being bullies and do not like we Are standing up. You can see in the picture how close they setup next to the chair I was using for incline pushups and how empty the room is. We constantly complain about these ladies and feel that management has not taken our complaints or safety seriously as I have told the this keeps escaping I am not sure what needs to happen for them to realize these ladies are harassing my...

I like this place because it’s location is convenient. However, there are some drawbacks especially if you are an older person, have a disability and you actually need to park close to the facility during peak hours. During the busy times all of the handicapped spaces are taken, quite frequently by vehicles that do not have a handicapped placard visible. They usually don’t have a disabled plate either. This is one of those issues that few able people ever think about but it’s a real problem for a lot of folks. Disabled folks often share their frustration with each other but usually not with the facilities because we are weary of being patronized by businesses who talk but do nothing to implement disabled friendly policies. Another issue is the intense noise in the pool area. My devices always warn me that the noise is over 100 decibels. So I usually have earplugs in when I use the pool. But if I had other sensitivity issues I would never come to this pool. The pool is a little bit dirty too. And one other thing, the locker rooms are very cold. Even if you’re dry. The showers have pathetic water pressure and many of the showers haven’t got enough hot water. Finally, the water massage chairs have never worked properly. It’s astonishing that they still haven’t replaced them all. Maybe it’s considered normal to have all of these issue and still charge a hefty monthly rate but with all of these maintenance issues, why aren’t...

I want to start by saying I’ve been a loyal member for years and truly love this gym. The environment is always welcoming, and the staff is generally friendly and professional, which is why I’m giving a 4-star rating overall.

That said, I had an unfortunate experience today that I felt needed to be shared. I was working out in the training area before a scheduled class at 5:30 PM. In the past, the usual trainer has always been courteous, giving us a heads-up about the class starting—typically a 10-minute notice or at least allowing us to finish our set before asking us to clear the space.

However, today the trainer (listed as Dena B.dark hair) entered the room and abruptly told everyone, “I need everyone to get out.” There was no prior warning or consideration, and the tone came off as unnecessarily rude, especially considering there was only one participant in her class and 4 people utilizing the room.

To be clear, this was not the blonde woman who typically teaches this class—she’s always kind and respectful.

I wanted to bring this to your attention in hopes that future transitions between open use and scheduled classes can be handled with a bit more courtesy. A small heads-up goes a long way in maintaining the positive experience we’ve come to expect at this gym.

Thank you for your...