Rocky Mountain Car Wash — Local services in Albuquerque

4 weeks ago experience/ 1 Star Rating: At first I was excited because I noticed they finally replaced the brushes, and are once again accepting debit cards. This is the only place in town I would go to because of the true spot free rinse. Everything seemed to be going great until I checked my bank account and my car dried. I was charged $10 when the sign clearly says $5, and when my car dried there are spots all over the windows. There’s no phone number posted on the door, or anywhere that I can see, to call and inquire/ dispute about the charge, Or notify them that their spot free rinse is not working…there is no phone number posted online, no website—All I can do is post this review and dispute it through my bank, SMH.

Today, I gave it another chance… I was hopeful that my previous experience was not going to be the new norm. To amend my previous review, after posting the review the $10 debit card processing/pending charge was adjusted to the advertised $5 by the time it posted to my account, which I appreciated. The stall I used this time didn’t have a new brush, but the brush that was there worked sufficiently. I used quarters instead, this time mostly because I had them already on-hand, So I can’t speak to whether they fixed the problem across the board (with using a debit card), or just with my experience/situation. Putting in $5 worth of quarters, the time does start counting down right away as you’re putting the quarters in, which is a little bit of a bummer, but I still got close to nine minutes of wash time. And most significantly for me, was to test the spot free rinse… Sadly, there are still spots… They must’ve changed something because this is the second time—different stall, same spotted result :( It did a fairly good job cleaning my vehicle, but because the spot-free rinse is no longer “spot-free” I couldn’t change the 1 Star rating to beyond 3 Stars… Seems I’m gonna have to look for a new car...

One of the best self service car wash I have gone to. All the bays seemed to work, the price was good and they even have vacuum stations before and after the washing.

The pistol worked very well and had good pressure as well as amount of soap. The brush had a lot a lot of very foamy soap, amazing! I usually spend about $3 at these places but this one was so good that I ended up really washing my car in detail, spending about $12 at the end.

The place looks clean and alive, unlike most others of the kind which look like they have been abandoned and are there just as coin collectors.

The only issue I had was that my specific bay didn't accept credit card, but they have a coin changer near by...

I am very disappointed with the service at this car wash. I put $1.50 into the machine and the timer started counting down. I went to start washing my vehicle and no water was coming out of the nozzle. I added another quarter and still nothing. I attempted to speak to an associate about getting a credit but there is no contact information anywhere. I even went online to try and find it and there is no phone number listed. I saved another paying customer from getting ripped off while I was there. He pulled up behind me and I informed him that the machine was out of service. I would consider changing my review if the owner gets in contact with me to make...