My experience with the owner, Jim, can be summarized as an important life lesson I learned early on in my early teenaged years. I was about 14 at the time. I was barely out of the working age but I wanted to learn the kind of technical skills required to better understand mechanics and craftsmanship at an early age. I met Jim and asked him if I could come in and do some work with the bikes and maybe learn a thing or two about having good work ethic. In return for the work I only asked that I may receive a letter of recommendation to help me find work in the kind of skills that I would learn by working at a bike shop. I began with simple and easy tasks like cleaning the floor, bikes, organizing the shelves, breaking down boxes and closing up after the shop was closed up. I did this all summer without actually getting my hands on a bike to work on. Understandable. I knew nothing of how to work on bikes so I wasn't too disappointed. At least I will have a headstart in the retail business, right? Summer was coming to an end and I needed to start focusing on making practices for cross country and preparing for a journey into highschool. I told Jim that I had to start prioritizing my time to get a jump at the new year. In return he bribed me to stay by saying that if I did a good job, I could maybe earn myself a bike for all the hard work I did every day that summer as long as I stayed until the fall to help him move into his new building where he wanted to rebrand his business as a bike and candy shop. I eagerly agreed and got to work well into September or October. When all the work was done I approached him, asking about my reward. He told me he knew of no such thing. I inquired about a job. He couldn't afford to hire any new employees. I left disappointed and saddened that I was used by someone I looked up to and was made to do free labor and waste away my whole summer. I came back multiple times inquiring Jim about my letter of recommendation. I would never receive anything of the sort. No recognition or thanks for what I did. On top of that, he hired two new employees! My age at that! The lesson I learned from Jim was that if your time is valuable, don't give it away for free.
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Read moreTrustworthy, Reliable, Professional, Knowledgeable Bruno's Bicycles is a small town bike shop with plenty of stock to test ride and get a feel for multiple different sizes, makes, and models of bikes. We came in looking to purchase some entry level mountain bikes and spent a good hour hearing about our different options from Chris. After some test rides, we had Chris order us the specific colors we wanted and were promised we would have them in time for our upcoming vacation. Trek's delivery date kept changing but that didn't stop Chris. He made sure we got our bikes in time, even if that meant him driving all the way to the beach to do a trade with another bike shop and then staying open a few hours after close to get our bikes put together and make sure we were set for our trip. Great business and good people. I would recommend Bruno's and I will continue to shop here for my...
Read moreBruno's was the first place I brought my e-bikes after purchasing them earlier this year. As someone with little to no experience around e-bikes, I knew I needed to find a good local shop. Upon looking, I found that there were very few options when it came to e-bike repair and even fewer reputable ones. BUT, when I went into their shop for the first time, I met Chris and he was very helpful not only with doing the work but also teaching me about them so I can do some of the more simple things myself. My wife's bike had terrible brakes from the factory and we were able to fit a set of Megura that was a night and day difference. He went through both of my bikes top to bottom to make sure they were both in good shape and I have returned back there a few times now. This locally owned business provides a great contribution to their community.
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