RP Equipment Inc — Local services in Allentown

I purchased a c185 new holland compact track loader from these guys. I am located in Washington State so I am completely on the other side of the country. I couldn't come to look at the machine so I asked for several specific pictures and videos of the machine to prove the machine was actually in good shape. Cheryl the secretary was awesome threw the whole process and got every answer I asked for and was never hard to get ahold of. I was a little bit nervous to wire that kind of money to a place I have never been to but they made me feel comfortable and handled it all very professionally. They handled finding me a shipping company. The shipping cost to get the machine to me was a little bit higher then I thought, making it almost not worth getting it out of state but they were able to cut me some slack and got the price down to my budget. They sent a picture of the machine being loaded and leaving the yard to help ease my nerves. The shipping company took about 3 days longer then first told but that was due to weather and nothing to do with RP Equipment. The machine showed up and was maybe a tiny bit ruffer then I expected but nothing bad at all mechanically, just a little scratched up and a broken wiper motor. Little bit of a funky smell when the heat is on but nothing some fabreze can't fix. And the tracks were very loose but a little grease fixed that right up. The machine is actually in great shape and I am very happy with my purchase. Great overall experience with...

This year we started to buy from RP equipment, and it is a good experience, attention, treatment and information are excellent. They sell you what they say, all the equipments that I bought came as they showed me and in a very good condition , compared to other sites where they do not inform you the correct thing and there is not good communication with the customer. We are from Peru, and we are very satisfied with the treatment that RP gives us, and very grateful to Dave Dieter, who is an excellent person...

Everyone was very nice and got back to me right away. I bought a machine from RP. I got it home a noticed something fairly significant was overlooked by both parties (honest mistake). RP made good on it...no questions asked. That goes a long way with me. I honestly don't know why some people are so quick to bash a good company online. If you have a problem, hash it out with them instead of cowardly posting your gripe online. These are hardworking folks and their livelihood is on the line. ...