Express Factory Outlet — Local services in Altoona

I bought 4 pairs of shorts on April 18th. Three fit and one didn’t. Mind you I travel for work so most the time I’m not in state. As I come back through the area one day, I decided to get the size I needed in the pair of shorts that did not fit at this location, but I did not have the other shorts with me to return. Here we are May 19th and I understand there is a 30 day return policy, trying to return my stuff to an express, I actually worked at a store in the outlet and we did as well, but all I get after 31 days is they cannot do anything. They are still in the bag, with the tags , and smell like the store. I remember taking returns on items that were 60 days plus with our company because we understand not everyone can make it back or they forget about it. Or for me you live 2 1/2 hours away. Express was our go to for all our black clothing and our shorts but not anymore. People in the military leave for three weeks at a time, but thank you for your...

Best Express Outlet! The staff was incredibly helpful and we managed to save over $100 by signing up with their credit card. Super easy to set up and manage online. The prices are phenomenal compared to their retail locations. The customer service was personalized and genuine. Loved shopping there and definitely...

Called to see if they had a size of something just so I wouldn’t waste time or gas… glad I wasted the gas to go and find the item I wanted that they told me they didn’t have on the phone. The employee really should have done her job instead of being in her cellphone at...