Redner's Warehouse Markets — Local services in Amity Township

Redner's used to be everything I want in a grocery store: lower prices, great selections, fresh products, and convenient location. That's worth 5 stars to me. Unfortunately, the suggestion for my review of this store came up AFTER the 2024 remodel! Now, I can accept change but NOT when the remodel is clearly organized by the manufacturers. Yes, I'm aware of stores being designed to make consumers spend more time and thus money in the stores but this new design is absolutely ridiculous. I'd even go as far as calling it infuriating because that's exactly how I felt when I went to buy soda that was in the weekly ad earlier this month! The ad was for a certain brand of soda so my family and I went in search of the drinks aisle. At this point in the remodel, most of the shelving was In place and fully stocked and only a few sheets of plastic hung down to prevent shoppers from entering the unfinished areas. Everything is in a different location in the store which I can deal with and will mind less once I see where everything is. One of us finally locates the drink section considering of juices, waters, and finally carbonated beverages. We searched through the aisles for one of the two major brands of soda and that's when I realized that the entire selection of products owned by the competition isn't there. I searched the surrounding aisles and as I'm not finding a single item sold by the main competitor, I started to get agitated because I'm realizing that the reason I have to go on this little hunt for the other brand is because SOMEONE decided to separate the two drink brands (Coke & Pepsi)! The logical place to look would be the surrounding aisles but after a fruitless search, we hunted down an employee who agreed that the product placement was not consumer friendly and informed us of the location of the brand I needed, which was no where near the other drinks. I suggested that Redner's invests in those store maps that some stores have on the carts so that we don't have to hunt for and then interrupt employees to get our shopping done. The employee shyly admitted they try to avoid eye contact with customers now because they don't know where items are either and it's hard to do your job without several people asking for assistance. I truly hope that both brands will eventually be placed together when the store is complete otherwise I'll continue shopping elsewhere just for principal and sheer...

Since moving to Douglassville, Redner's was my primary grocery, however since the remodel, a lot of changes are not for the better. First, I must say that the employees are all quite wonderful. Very friendly and helpful. To them I give a full five stars. I stuck with them through the frustrating renovations, however since, I only go there for convenience and a few specific items. Esthetically, the renovations are fine except the terrible lighting. I prefer to be able to see well in a grocery store and dim lighting is not helpful. My biggest concern is the pricing. Their pricing used to be comparable to other groceries and in many cases better. Since the remodel, they have dropped a ton of their store brand items, many of which we used regularly. And I'm seeing prices significantly higher than Giant and Wegmans. By significant I mean as much as $2 more per item, and that adds up quickly, especially with inflation as high as it is right now. (The deli is one exception - their deli prices are quite reasonable). Given that the store is only a couple miles from home and a local business, I want to support Redner's, but until they get their pricing leveled out, I can't justify spending that much more on groceries...

If I could give a zero I would. The catering is horrible and unorganized. I placed an order for almost $400 on Wednesday 1/1, was supposed to get a confirmation call within 48 hours of placing and never did. I stopped in to make sure they had it and they could only find the chicken order for 100 pieces, but no veggies, cheese, or fruit. I was told to call back at 6am to talk to someone? The day of the party? Then before walking out they found it. Sent my husband to pick everything up and he was told they didnt start it yet. He was there 10 min earlier then the 4:30 pick up time...Somehow the order also was messed up and on the paper items were crossed off? I called the manager who apologized they got behind, but yet I still never received a heads up my order was over an hour behind. I had to go back and pick up the chicken at 6:15 when it shouldve been ready at 430 and didnt even get my whole order or any compensation. Do not waste your...