Alan Cotton's Florist — Local services in Andalusia

Very Very disappointed. I was looking for a special caring gift for my dear friend / Sister. The total price was $173.75. I had asked to add also 3 Balloons, this is what she received. This floral arrangement does not look like a $170.00 arrangement . Not only I’m Disappointed I’m sad very sad that this does not represent at all what I expected when I paid, $173.75 after my detail explanation and paid for also 3 balloons she also did not received with her flowers. Never again I will shop here again. There’s other options in Andalusia where I hope the Flowers meets the expectations of the Price and love.

11/12/21 I talked to the owner , He was very attentive to my concerns and replaced the arrangement. Based on the customer service I changed my rating to 4stars. I Appreciate addressing my concerns with in hrs after our...

I ordered flowers for my mom’s birthday while she was in the ICU, and I couldn’t have asked for a better experience. I called later in the afternoon and spoke with the sweetest lady….she was so kind, patient, and thoughtful as she asked about my mom’s favorite colors and preferences since I don’t know much about flowers myself. The flowers were delivered early the very next morning, and my mom absolutely loved them. I didn’t even see the arrangement, but just based on the customer service alone, I’m beyond grateful. Truly...

Miles of Flowers in Dothan, Al. recommended this florist in Opp, Al. I needed an arrangement to go to the funeral home that afternoon. No problem, Mr. Cotten said they could deliver after lunch. I could have not dealt with a sweeter lady than I did. She even asked me did I want them to send me a statement. I have never in the last several years have anyone ask me that. I understand business is business but that one thing would make me order from that...