Centerra Co-Op — Local services in Andover

I have dealings with this location since they were Andover crop service and have seen all the changes that have taken place throughout Western Reserve and now Centerra. The people that I know that still work there are excellent help, Marty Nate and Dan have always been golden to me and enthusiastic about doing their job. However upper management decision to charge 3% for credit card purchases rubs me the wrong way nor do they have any type of military discount. When you walk into a place and spend money comparable to a the price of a compact car I think they could be just a bit more realistic and get up-to-date with credit card purchases and military discounts for veterans. As far as their equipment goes it is up-to-date and in good mechanical order and they're blending process for fertilizer is excellent as is their timeliness and Trust. The decision from upper management to discontinue customer service in as much as the meetings and recertification for chemical used in pesticides go was a real slap in the face to its customers after the merger took place but particularly when the customers are part of the coop,we voted in favor of the merger, and we're then left out in the rain thank you very much big shots. I will continue to be a partner with centara and deal with them on a big scale and hopefully they will move forward with customer related improvements most particularly partners and long-term...

They generally have what you need but if you are not one of their regulars that is planting 1000 acres a year they don't seem interested in dealing with you. I would rather give the money to a smaller business that cares about customer service rather than profit on...

Mike T. (Andover, OH) is an asset to the company! GREAT customer service. Mike definitely takes pride in his job and we are so thankful he treated our home as if we're his own. I couldn't recommend this company more!!...