Goodwill Industries of Kansas — Local services in Andover

My experiences, not only at this goodwill, but others in Wichita. The employees used to bring out the “new” donations on racks and carts for customers to look through. Now, the employees have customers chasing them around the store, with the new donations. My point is, the employees seem to have to put the merchandise on the shelves, before they can buy themselves. I’ve chased an employee with a cart, race to put merchandise on shelves. By the time I got to the next isle over, the goodies were gone. I’ve donated thousands to goodwill. Please make your employees shop, after their shift! I went to your goodwill today, only to chase an employee around the store, as she seemed to want to get away from shopping customers. Been a long time customer of goodwill in Omaha ne. They set the carts and racks for people to shop. And they have good items. During Covid, donation doors were closed. I tried to drop off. I couldn’t believe all the good merchandise people dropped off there. That had me thinking, goodwill, what do you do with your merchandise? Do you sell it online? Or let your employees have first dibs? ...

I went today Wednesday 16 at 3:30 the store has variety of stuff. My experience wasn't good with the 3 people that work there I am a mom of two under two and went with my husband today with the kids, long story short my baby start vomiting and my husband had to go with him to the car and I went and pay for a shirt for him because the baby vomit all over his shirt be literally face and things I had in my cart. First I gave him my debit card that has my husband name and the cashier (guy) told me I had to show him my husband identification if not he couldn't check me out and to not worry he was going to put my stuff on the side then I got my kid went to the car get my husband ID came back and there was two more ladies there I try to pay again and one of the ladies said you can't pay I need to see your ID so the 3 cashiers were making comments like ho it's for safety 🙄🤔 humm really it feels like they were just trying not to sell me anything I felt some discrimination. :( so Sad bad employees I am reporting them even tho I didn't...

I want to know why my mother got treated the way she did at your establishment. My mother who is from wichita came to your store. Looked around, decided not to buy anything that day. As she left your store she noticed an employee near her car, at the time she thought the employee was coming back from break. As she is on her way home she gets pulled over, for doing (absolutely nothing wrong by the way) they continue to ask her if she was at the Good will in Andover she told him yes but she didn’t buy anything. They searched her bag and her purse just to find nothing. They later advise her to not return to that location and to go to the ones in wichita instead. So as i am my mothers voice, as she speaks little english i want to know why my mother, who did nothing wrong shouldn't come...