Bestway Rent to Own — Local services in Anniston

I have been a customer in this store for over 15 years I have always paid on time I have never been late on a payment usually I pay my week several days before it due I am due on Saturday you have to have a card on file they try to take your money by Thurs or Fri which is still before due since I'm not due until Saturday I have made them stop pulling money off of my card but now they call me starting on Thurs and they call every 5 mins even after I tell them I will go online myself and pay my bill on Saturday and God forbid if you don't pay them a day ahead of time the phone calls are more often I have asked them to stop calling me before I am due but they continue to call and harass me so if bestway is seeing this review I am due on Saturday and that does not mean call me all day Thurs, Fri and Sat I am due Saturday and am not late technically until Saturday night at 11:59 pm so I should not hear from ya'll until Monday when you guys open back up and I am never late on a payment so the phone calls...

So here’s my thing. My father himself has went out of his way to make sure my sisters living room set, tv, computers, etc. was taken care of. Steven &Tim who work at this location has done nothing but work against us in this grieving time. We recently(this week) lost a family member and missed ONE weeks payment for the FIRST time ever with the guys (and we’ve been with this company for almost 2 years) and instead of letting us pay this up coming week they went without permission and changed cards on file and charged a fraudulent credit card charge to someone else’s card and is now taking everything we’ve been consistently paying in out if her house. EVERYTHING! So for future customers with this store please be careful and do not let this branches single store ruin the relationship you have with this company. It’s a great company just a bad apple in the...

i have had nothing trouble with these people and i just found out that they dont do a credit check but guess what they report on your credit i have called to talk with someone about and it has been two weeks and still no phone call the do have a manger there but i refuse to talk to him when i first got my account they had it so mess up and had be behide and i called there manger to fix it but the reason i want speak to the manger there he told me that he would call the police and tell them i had something of theres and refuse to give it back and that is not true the had my account so mess up they didnt know when i was due and he tought i was going to give the stuff back and be with my money doesnt work that way so advice to anyone dont rent from...