Half the reviews here are FAKE and 90% appeared shortly after i wrote this review. Indicating that Spencer paid for them once his rating fell below 3 stars. Notice how they are all within 48 of each other? Suspicious and shady... just like this clowns practice.
Spencer Hamilton tacks on unnecessary fees and takes advantage of customers. By his staff's own admission, they have "never used" policies on "95% of customer policies" (partial roof repair, for instance). This typically increases your bill by $150/year. Who know's what else is there. Spencer called me directly after I complained and bragged about him making 200k a year (like that's supposed to be big money or something...).
Staff is rude and not even available for discussion. Office Voicemail is full 95% of the time. Spencer sheltered at home while his staff was forced to be in office after COVID reopening, which really says it all.
Steer clear of this predatory and shady insurance agent. Terrible business. Claims he has a small town feel, but is impossible to get a hold of. ...
Read moreThe bad reviews you see here are from people who didn't get what they demanded (vs needed). Don't pay attention. The staff is always top notch and friendly and try so hard to ensure you get the best experience and best coverage to protect you and your family.
Update from Chris' update a month ago (bad review down there)
Chris apparently has a bone to pick. Those reviews are real and are not paid for. It is clear he came back to check on reviews because he knew what he did. And he actually had the gall to post more negative things which are not true.
Chris - get a real life please and go review someone else.
I have a true life experience at this agency and do not have any financial interest in it other than to...
Read moreThis staff has continuously got the job done on time and thoroughly for our family since we moved to Texas, exceeding expectations. This team, especially Amy, stand out as knowledgeable insurance leaders getting the job done right the first time. They understand the requirements and the rules, using this information to solve any problem quickly while providing usable recommendations to our insurance needs. This is a team of excellent communicators with expertise in all insurance areas. They have provided excellent results for all our insurance needs. I always enjoy working with the Spencer Hamilton Farmers Insurance Team as they value integrity and honesty. I highly...
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