Traver's Furniture and Flooring — Local services in Arkansas City

I had hardwood flooring and travertine tile installed in November of 2016, this cost me over $13,000. The hard wood looks great however the grout they used for the travertine cracked in 3 of the four rooms the tile was laid in. I called multiple times to have this fixed. After about 5 calls my husband went to the store, Tony came out within a week and repaired one of the spots. It cracked again within 10 days. I again called the store and explained the situation. Traver told me he would look into the issue and get back with me. This was on November 4, 2017. I was very disappointed with the customer service. I spent a significant amount of money on flooring and thought I was supporting my community by shopping local, I will never...

I cannot express enough how Traver’s and their entire staff have made my redecorating go smoothly. From the purchase of new furniture (all picked out from 2 big pictures I had purchased previously elsewhere) to the outstanding above and beyond customer service I have received every time I have called or walked in. Michele has even called to tell me when paint was on sale and helped decide colors off those pictures. It has been an amazing adventure and I thank you all. If you want to be catered to and leave satisfied Ryan, Dori and the entire staff at Traver’s is the place to go. Thank you for everything guys and for holding my new purchases while I sand my living room. You...

Bought paid cash for a California king size double sided bed and box springs and when delivered, I sat it up myself, there was no offer to take the old one.

put the sheets on and slept like a baby.

About a week goes by time to change sheets and flip and rotate the mattress.

I flip it over,. There is nothing not double sided like I asked and paid for,. I mean that was what sold me on it, the fact that it was double sided plus had handle straps to assist in lifting.

It...