I put a hold on a chair and ottoman yesterday afternoon until I could have my husband pick it up this morning in his SUV. They don’t allow you to pay for it until you pick it up. The employee put a hold on it with my name and phone number. He arrived at 10 just after they opened and someone was loading it in their car - they had sold it! Very disappointed in whoever was in charge of this transaction. The hold ticket was taped to the chair and they must...
Read moreFrustrating and terrible service. Nobody wants to help anyone, the associates are rude to others and other associates, and routinely ignore everything but their phones. Expect to wait to view anything in the cases only to find out it’s not for sale, as well as some nicer clothes. I don’t see any reason to come back when there are other thrift stores who want to sell...
Read moreThis place used to be the best thrift store in the north county. There appears to be some terrible new management. The past several times I have been in, the new 'boss' has talked down to the staff in front of customers very loudly. Today, when I asked a simple question, I also got yelled at. I will no longer be donating here or patronizing...
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