O'Reilly Auto Parts — Local services in Auburn

Store was clean and well organized, able to find what I needed with minimal effort and time. The price was actually posted and easy to read (what a concept, to actually post the price! Wow Kmart, really?). When I approached the counter it appeared that a few employees were having a work-related conversation, which they immediately ended and offered their assistance 😊. I was not able to purchase the item I wanted and was shown in the parking lot on my vehicle why the tailpipe tip would not work on my Toyota Highlander. My questions were answered and solutions were given. I left actually, Happy! Keep up the great work! Having been in the automotive and emergency road service industry most of my life and a 5th generation Auburn native, with excellent customer service skills, I highly recommend the team at...

The service was excellent however, I will not return until the employees are wearing masks as per the CA mandate; and requiring shoppers to do the same. (they had about 10 employees, and none were wearing masks. My husband and I are seniors and he has a serious heart condition so we are in the high risk category for Covid. We should not have to risk our lives just to shop here. Public safety should take precedence over political points of view, and wearing a mask is a simple request. Currently CA cases are at high escalation rates. Although they had ply wood barriers and signs asking clients to stay at 6 ft, the barriers only took up about 4.5 feet of distance and you had to be that close in order to use the...

Asked The Old Lady Red Head with tattoos If They Had Lender Tools that they Had advertised On Both the website and the Windows of there establishment. She Then Took a few steps back then came back to me and Said NOPE We dont Have Any in.👎👎👎Bad Costumer Service Even Sent my Friend in After I Walk To The Frielndly People At CHEVY next door That Happily Helped Me With Smiles(They Are getting my Good Review) My Friend then told me the Male Employee that help her looked it up and Said Yes! Of Course We have it in stock ill Go Get It . Then My friend Proceeded to just let him Know the Female Co worker he was standing next to Just Said No They Dont....His Response was an EYE ROLL😒 What Kind Of...