House Doctors Handyman & Home Remodeling — Local services in Austin

These people are crooks. 0 stars, but had to give at least one. I've been busy and haven't had a chance to write a review. They worked on my home about a year ago and quoted me for several things and then when they arrived, I was told by Tammy that they weren't going to paint certain things. I was busy working at the time and they charged $2700 or so to paint several doors and other tasks. The person that came ( I can't remember his name, JIm or something) claimed to be a plumber and knew less about plumbing than I did. He did a completely poor job (sloppy paint work, one coat, underneath bondo showing, paint stains over the hinges on the door which he didn't take off prior to painting one coat, etc.), asked to used my bathroom while he was here and then tried to wash his hands in my kitchen sink afterward. He kept cleaning his stuff and dumping stuff in my kitchen sink (without initially asking if he could). He also knocked down a camera outside and then looked at the camera asking me what brand it was and handed it back to me as though I was supposed to put it back (the opposite of a handyman). He also said when seeing my remodeled bathroom that their company should have gotten the contract-- for reference, the caulk he applied lasted about 2 months before peeling whereas the original work (which cost a lot but was well worth it from a very good company and contractor) lasted 5 years. He also kept telling me how this company had "benefactors" and he got tips and coffee when he worked. I called the owner, Craig, later after I discovered the shoddy work about it who said that he had heard other things and then offered a 10% discount (should have been more like 50% and still overpriced for what I got done) or the guy to come back and repair (no way-- after he left, there were paint flecks all over my wood floors, dirt and remnants of grout everywhere, I had to pretty much have the entire place cleaned (super sterilized my kitchen), I found out much later that he left out parts in the top of my cabinet (high where I didn't look until much later) and I think he also was looking at my AC filter while he was working and jammed it incorrectly back into the wrong area--found this while carefully looking around after the work given a negative vibe from him although I can't prove he did that as cameras were not in that area). I really was thinking of reporting these people to some sort of consumer protection, but didn't have time to do that due to my own work. Essentially, it was theft in broad daylight from these people, and they left the place worse than they found it. I don't know if they treat other people differently, but I used them based on reviews and am leaving this because I was fooled by those reviews (possibly from "benefactors"). I literally felt like someone robbed me (that Tammy person I spoke to originally have the work scheduled never even called me once after my contract was signed (I called her the day before asking if/when someone was coming-- I had been out of town a lot at that time) and then told me things that I had discussed with the person doing the original estimate were not to be done ( I realized later that the contract was deliberately vague and fooled me into signing while I was traveling-- for reference, the people who remodeled my bathroom added additional items without asking to try to go above and beyond like a true upstanding company). These people charged me for three days of work and that guy was barely here for two days and left my place a mess and actually broke things-- I would pay NOT to have them come to my home). Do not use these people. They are crooks....

Recently we used House Doctors services to install grab bars in the showers of two of our bathrooms in our new home.

There was an issue, in that the installer inadvertently installed one of the bars in the wrong location in one of the bathrooms. We had discussed the correct location prior to the install. We called and spoke to Tammy who immediately addressed the issue and said that House Doctors would install another grab bar in the correct location. House Doctors purchased another grab bar, and it was installed by the same installer.

The way the issue was handled is the sign of an exceptional company and speaks very well for House Doctors. Since we are setting a new home we no doubt will have needs for services in the future and would not hesitate to engage House Doctors to provide the service.

In addition, we would not hesitate to recommend House Doctors to any home needing service of the type House Doctors provides.

As a veteran myself we try to engage veteran supported services when we...

I can not recommend this company enough. We are SO happy to have found House Doctors. My husband broke his elbow a few weeks ago and we had a handful of misc house projects that we needed help with. Random small projects like a sheetrock repair, filling in some rotted out door trim outside, cutting in with paint on some VERY tall ceilings, replacing a pendant in a scary high stairwell, replacing some ceiling lights. They came out for an estimate quickly and gave us an affordable quote. We booked right away and they put us on the schedule only a few days later. Communication was rock solid. Sherri texted and called to let us know time frame for project and ETA for Charles' arrival. Sherri was great to work with for coordinating and Charles was SO friendly with the dogs, the kids and made us feel so comfortable. He worked hard and went above and beyond. If you have ANY house projects, don't look further than...