RejuvaWell — Local services in Austin

They offered a coupon on LivingSocial for a discounted rate on 2 Vaginal Rejuvenation sessions with a Hormone Evaluation. My girlfriend wanted to try this out. The "fine print" does recommend 3 sessions, so the GF and I decided we'd do more if she was getting positive results (this is sort of the point of a coupon). But that is actually a lie. It is your basic scam that once you have paid ~650 for the 2 sessions and evaluation voucher, you're then denied that service unless you buy a third session, that is an additional $1200! I was able to get my money back from LivingSocial, so props to them. Hopefully they remove the coupon and any further support for RejuvaWell for this clearly deceptive business practice. The deal should have just been for $1850 for 3 sessions if that is what you have to have, none of this "haha, gotcha" nonsense.

EDIT (after owner response): I do appreciate the response! What you are saying makes sense, so really I'm just left with why isn't that in the description of the service? Also the rates don't make any sense. It really seems super shady that you offer a deal for ~$650 for 2, but hey you have to pay another $1200 for 1 to get the deal? Answer this honestly: If you were offered a deal for 2 really amazing smart TVs for $650, but when you went to use it they said oh no you can't get that deal unless you buy a third for $1200, would you be happy?

In the fine print you do say that 3 treatments are recommended, please change that wording to 3 treatments are required. Words have meanings, and you aren't using the correct one. I did call, but the person I spoke to didn't ask if I wanted to speak with the owner or a manager, she just told me I had to spend another $1200 if I wanted to use my $650 voucher. She said something similar about your reputation, and reputation is important, but based on how you've structured this all you've done is made a terrible impression on a prospective customer, who is now not a customer...

I was so excited for my first visit to RejuvaWell yesterday! I had driven by many times and was intrigued by the beautiful appearance alone. Then, I received a notification that my favorite doctor, Dr. Shawn Tassone, had moved here. How perfect!

I arrived, and the staff members were so kind and helpful. I was delighted to see the lovely Kim, whom I already knew from Dr. Tassone's former office location. She brought me so much comfort and many smiles when I was preparing to have a hysterectomy last year.

I wish there were proper words to express just how amazing Dr. Tassone is. He performed my life-saving surgery, and he has taken such great care of me, from my first office visit, to my surgery, to my post-op visit, to my recent annual examination. I am one of those people that gets very nervous every time I enter a medical facility. Even if I have had great doctors, the nerves get the best of me as I anticipate my medical visits. Dr. Tassone has made going to my appointments, and even getting major surgery, so comfortable and easy. I don't feel nervous at all with him. One of my dear friends had her hysterectomy with Dr. Tassone last year before me, and she recommended him to me. I have thanked her probably too many times, but switching from my former doctor to him was one of the best decisions I have made for my health and well-being. He is a fabulous doctor and a super person to trust for your care. No matter what my female needs are, Dr. Tassone is my forever doctor. I HIGHLY recommend him to everyone!

I had a brief visit with Michelle Paris as well, and she has such wonderful energy and is so enthusiastic. We shared our passions for skincare, wellness, rejuvenation, and many exceptional medical/cosmetic innovations. I am so excited that she has joined forces with Dr. Tassone to bring RejuvaWell to life. I am thrilled to become a regular guest, enjoying many of the services offered. Thank you to everyone...

Proceed with caution. I was told “don’t get Botox treatments off of Groupon,” while I was at this practice… Being treated with Botox… That I purchased off of Groupon?!?! In the end Michelle Paris was right. She did not -really- listen to my treatment goals. I was only concerned about treating my glabellar lines, which I told the woman that checked me in, did my intake, and took my initial photos. Not a great experience for my first time getting neuromodulators. In the end, my glabellar lines were treated. As well as my horizontal forehead lines... without explicit explanation and consent. I got treated beyond what I came in for and did not feel listened to. She said upon check-out that I “needed” the additional injections.. but did I really? My expectations for injection practitioners in the future is that they explicitly ask about my budget and respect that, which I have been able to find elsewhere. I already have hooded eyelids, and really wish that would have been taken into consideration as the treatment just ended up dropping my forehead and brow, when that’s not event what I came in for. During the appointment, I also asked about how to enhance my jawline with fillers in the future and was told that the best way to achieve that would be via fillers in the temple. I ended up getting a consultation at a different practice and was told why that treatment approach makes zero sense from an anatomical perspective. I also found a practitioner that explicitly discusses budget and desired treatment outcome before proceeding with treatment and is willing to work within my student budget and takes time to be abundantly clear about treatment and...