Appliance Parts Company — Local services in Avondale

I have used this place for years with no issues, but recently things have changed. I purchased an inlet valve yesterday to replace the defective one in my dishwasher, but before I could get to the repair, my wife asked me to purchase a new dishwasher instead. I tried to return the part to have my 65.00 returned and was told that the receipt shows all sales are final. First of all this should be explained when purchasing and not just printed on a receipt. Secondly, the part never touched my dishwasher, therefore could still be sold as new. I would have even been happy paying a 15% restocking fee like most normal companies charge. The part was 30.00 online, but I decided to impulse buy it from here for double the cost. I will not be returning here after this experience, as this is not...

UPDATED REVIEW Previously, we had a problem with our account, and were placed on COD. I originally blamed their accounting department, and gave a bad review out of my frustration with the situation. Although, the COD status was inconvenient, it was just a wise business decision they made based on an unpaid invoice. (If a business doesn't get paid, they cannot stay in business). Once everyone was "on the same page", the issue was resolved. Great variety of parts, tools and supplies. Extrememy knowledgeable staff. Pricing is low, and...

Never gave my card back!!! Called and asked about not giving back my card, he said " oh yeah you left it on the counter " dude you managed to hand the receipt, and never gave my card back to me!! You would think that you saw me leaving and saw my card on the counter and mentioned it while I was going out the door. NOOOOO you tried to cover the fact you kept my card. All I know I check my account regularly, so i will know if there is anything fishy going on! Smh so annoying having to go back to...