As the CEO of SmartBug Media, a full-service digital agency, I can genuinely say that the level of professionalism and quality Keepsake Trophy delivers is truly remarkable. We've collaborated with them on multiple occasions for our business trophies, and each experience has been nothing short of exceptional.
🏆 Quality: First and foremost, the quality of their work is unparalleled. The attention to detail in each trophy showcases their craftsmanship, and the end result always leaves a lasting impression.
🎨 Design Assistance: Their willingness to help us with design options showcases not just expertise but a genuine desire to deliver a product that aligns with our vision. It's like having an extra member on our creative team.
📞 Customer Support: The level of support we've received has been exemplary. Their team is responsive, knowledgeable, and genuinely invested in ensuring our satisfaction from start to finish.
📝 Follow-Up: Keepsake Trophy's follow-up communications have been timely and helpful, ensuring that every aspect of our order meets our expectations. It's a touch that goes a long way in establishing trust and rapport.
💰 Pricing: Lastly, the pricing options have been extremely competitive, offering a perfect balance between quality and affordability.
I wholeheartedly recommend Keepsake Trophy for any business looking to commemorate achievements or milestones with class and elegance. A five-star experience through...
Read moreI have been a customer of Keepsake Trophy & Engraving for several years now, and I can confidently say that their store is a hidden gem that never disappoints. Located in downtown Avondale, this store is much more than just a trophy and engraving service.
What I love about Keepsake is their selection of one-of-a-kind and amusing gifts that are perfect for any occasion. They design and create unique artwork themselves. Every item is crafted with love and attention to detail, making them truly special.
Over the years, I have purchased several tumblers from Keepsake, and each one has been of the highest quality. The first Tumbler I got years ago is still my favorite to this day. Not only does it look beautiful with my name on it, but it also keeps my drinks ice-cold for hours. I use it every day and it's still in perfect condition.
In addition to their amazing selection of gifts and high-quality products, the staff at Keepsake are always friendly and helpful. They go out of their way to make sure that every customer is satisfied and happy with their purchase.
If you're looking for a special gift for a loved one or just want to treat yourself to something unique, I highly recommend checking...
Read more12/23/2020. I placed a very important Christmas order on October 23 for engraved business card holders and engraved coasters. The engraving came out incorrect and I was called to the shop to review. The manager assured me that the products would be re-ordered and the order would be completed well before Thanksgiving. The pieces were never ordered, I was never contacted, I had to call the store and show up in person twice, and then ask for my money back in the first week of December. The manager and owner did not even have the courtesy to come to the counter to speak to me, they sent a poor counter kid to take the brunt of my anger and to relay messages. The entire shop is unprofessional and this behavior is unforgivable. We have used them repeatedly for hundreds of dollars worth of trophies and plaques for local wrestling teams and we will never set foot in the...
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