Comfort Center Furniture — Local services in Bagley Township

Bought livingroom furniture and the one chair arm broke and they replaced it with a different chair because the original chair design was discontinued...great my husband and I were fine with that... The other chair cushion had a bubble on the cushion and was told it was a problem with the chair, again the chair was discontinued but they would call around and find a part and have it repaired...great once again my husband and I were fine with that... The chair was gone for about 6 weeks we get it back and less than 2 months the same exact thing is happening and I am told " the chair is discontinued and the company only repairs 1 item per serial number" and that it is obviously "wear and tear" and as I explained to Norm and Luke I would except that excuse if the chair was older but it is basically brand new...so long and short they refuse to do anything...so do your research before you buy...I guess I will have to go out if state to buy good quality furniture in the future. I will be leaving a review on Ashley furniture as well since it is...

Horrible! My elderly mother went in for a mattress with their ad showing sale prices then was sold an off brand at full price. Classic bait and switch. Everyone knows you should never buy a mattress at list price! This is the first thing Consumer Reports will tell you. I tried working it out with the manager who finally gets frustrated and yells at me on the phone and has to tell me she a"Christian" and would never do anything dishonest. Well, if you have to tell me then obviously there's a problem....

Luke at the Gaylord store was very friendly & informational. He knew all about the recliners and the warranties. I was going to replace one that I bought five years ago from another store that broke. My husband was about to repair the old chair, but if it fails again, I will go back to Comfort Center to possibly purchase a...